Causes: -00 - TPM system authentication error The system firmware is not authenticated by TPM (security chip). • Incorrect updating for the system firmware • Defective flash ROM on the controller board Replace the controller board. -01 - USB Flash Error File system in the USB flash device is defective. • Cannot mount partition 3 in the USB flash device. • Encryption key does not exist. • Cannot find the file for KMMD to be operated. Replace the controller board. -02 - TPM Error An error occurred in TPM or in TPM driver. • TPM defective Replace the controller board. -03 - TCSD Error An error occurred in TPM or in TPM driver. • TPM defective Replace the controller board.
Code: 880
Description: File Format Converter (MLB) error A request to get access to the MLB is not answered within the specified time.
Causes: • MLB defective, replace the MLB
Code: 881
Description: Authentication area error Authentication application error is detected.
Causes: Error data in an authentication application reaches the management limit.
Code: 899
Description: Software performance error If the processing program shows abnormal performance and the program is abnormally ended, this SC is issued.
Description: Electrical total counter error The total counter contains something that is not a number
Causes: • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source
Code: 920
Description: Printer error 1 An internal application error was detected and operation cannot continue.
Causes: -01 - Timeout error during the PM operation -02 Working memory error -03 Cannot start-up the filtering process -04 Abnormal exit from the filtering process - - An internal application error was detected and operation cannot continue. • Software defective; turn the machine off/on, or change the controller firmware • Insufficient memory