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Ricoh MP5002

Error Codes List page 32

  • Code: 995
  • Description: Controller Board Mismatch
    The information on the controller board does not match that of the machine
  • Causes: -01 - • Defective BCU • NVRAM Replacement error 1. Install the previous NVRAM. 2. Input the serial number with SP5811-003, and turn the main power switch off/on. -02 - • Defective NVRAM • Defective controller 1. Update the controller firmware. 2. Install a new NVRAM, and turn off and on the main power switch after SC995-002 has occurred. -03 - • Incorrect type controller installed • Defective controller 1. Replace the controller with the correct type. -04 - • Incorrect model controller installed. 1. Replace the controller with the correct model.
  • Code: 997
  • Description: Software Error 3: Cannot select application function
    An application does not start after the user pushed the correct key on the operation panel.
  • Causes: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
  • Code: 998
  • Description: Software Error 4: Application cannot start
    Register processing does not operate for an application within 60 s after the machine power is turned on. No applications start correctly, and all end abnormally.
  • Causes: • Software bug • A RAM or DIMM option necessary for the application is not installed or not installed correctly.
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