Description: HDD mail receive data error • The machine detects that the HDD is not operating correctly at power on. • The machine detects that the HDD is not operating correctly (can neither read nor write) while processing incoming email.
Causes: • HDD defective • The machine is turned off while the HDD is being accessed. Do SP5832-007 to format the mail RX data on the HDD.
Code: 873
Description: HDD mail send data error An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD.
Causes: 1. Do SP5832-008 (Format HDD – Mail TX Data) to initialize the HDD. 2. Replace the HDD
Code: 874
Description: Delete All error 1: HDD A data error is detected for the HDD/NVRAM after the Delete All option has been used. Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an SD card.
Causes: 1. Turn the main switch off/on and try the operation again. 2. Install the DataOverwriteSecurity Unit again. For more, see “Installation”. 3. HDD defective
Code: 875
Description: Delete All error 2: Data area An error occurs while the machine deletes data from the HDD. Note: The source of this error is the DataOverwriteSecurity Unit (D362) running from an SD card.
Causes: Turn the main switch off/on and try the operation again
Code: 876
Description: Log Data Error An error is detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
Causes: -01 - Log Data Error 1 • Damaged log data file in the HDD Initialize the HDD with SP5832-004. -02 - Log Data Error 2 • HDD encryption unit not installed 1. Ask the customer's administrator to disable the HDD encryption setting with a user tool. 2. Install the HDD encryption unit. -03 - Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Ask the customer's administrator to disable the HDD encryption setting with a user tool. -04 - Log Data Error 4 • Unusual HDD encryption function due to defective NVRAM data Initialize the HDD with SP5832-004. -05 - Log Data Error 5 • Installed a NVRAM or HDD which was used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -99 - Log Data Error 99 • Other than the above causes Ask your supervisor.
Code: 877
Description: HDD DataOverwriteSecurity SD card error The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit (D362) is installed and activated.
Causes: • Defective SD card (D362) • SD card (D362) not installed. 1. Replace the NVRAM and then install the new SD card. 2. Check and reinstall the SD card.