Xerox WorkCentre 3655

• Code: 03-316-00
• Description: Communication Fault 03-316-00 CCM cannot communicate with IOT. Communications have failed. An automatic reset is initiated 1 time. Status codes 03-561 and 03-505 are raised with this fault code.
• Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Check connections between the IIT and IOT at the IP, IIT Control, and MCU Boards. The connections are secure. Y↓N→Secure the connections. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board

• Code: 03-317-00, 03-318-00, 03-319-00
• Description: IOT NVM Error 03-317-00 Error saving critical IOT NVM 03-318-00 Error initializing IOT NVM 03-319-00 Error restoring critical IOT NVM
• Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board

• Code: 03-320-00
• Description: Upgrade Failed - Incompatible Product Type 03-320-00 Incompatible Product Type Software upgrade aborted due to incompatible product type. System software set does not match the product hardware.
• Remedy: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry system software reload. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board

• Code: 03-324-00
• Description: File Transfer Failure During SW Upgrade 03-324-00 SW Upgrade File Transfer Failure Software upgrade aborted due to file transfer failure. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Remedy: Download a new system software set for the product, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry the system software reload from a different USB port. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board

• Code: 03-325-00
• Description: Wall Clock Fault 03-325-00 System clock did not incremented within the specified time limit. The operating system detected the system clock failed to increment within 1.5 seconds during power on. Status code 03-505 is raised with this fault code.
• Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Check battery installation on the IP Board. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board

• Code: 03-326-00
• Description: Upgrade Failed - Version Same as Machine 03-320-00 Upgrade is not required Software upgrade is not required, identical system software set is already on the printer. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
• Remedy: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.