Description: SW Upgrade Failed 03-327-00 Upgrade failure Software upgrade has failed. The upgrade process is aborted and the printer resets. If configured and possible, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.
Code: 03-329-00
Description: Upgrade Request Failed due to Active Diagnostics 03-329-00 Upgrade failure due to active diagnostics Software upgrade request during active diagnostics. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software
Code: 03-330-00
Description: Upgrade Failed Security Feature Active 03-329-00 Upgrade failure due to active security feature Software upgrade request during while a security feature is active. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.
Code: 03-331-00, 03-332-00
Description: Communication Fault with NC 03-331-00 Main controller board cannot communicate with network controller. Status code 03- 563 is raised with this fault code. 03-332-00 Unable to reestablish communications with the network controller after 12 minutes. Status code 03-518 is raised with this fault code.
Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board
Code: 03-346-00, 03-347-00
Description: Communication Fault with UI 03-346-00 Unable to reestablish communication with the Control Panel after 30 seconds. Status code 03-520 is raised with the fault code. 03-347-00 IP Board cannot communicate with the Control Panel. Continue to attempt to establish communication for 30 seconds. Status code 03-521 is raised with the fault code.
Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board • Control Panel
Code: 03-355-00
Description: CCM POST Failure 03-338-00 CCM POST failure. NVM battery may be dead.
Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board