Description: Failure reading printhead NVRAM data: check the wiring to the printhead, I2C bus and other hardware. May also be related to ESD.
Code: 04,002.41
Display: 04,002.41: PC_DEV_FAULT_HEAD_Z EROS
Description: Printhead NVRAM data was all 0s: has this printhead been through normalization? If so, check wiring to printhead. May also be related to ESD.
Code: 06,005.68
Display: 06,005.68
Description: This error occurs when a printer is in Energy Star mode and a door is opened. Instead of just waking the printer up, the firmware reports a fault. Sending a file to the printer or pressing one of the front panel buttons will wake the printer up normally. There is no sevice action to correct this programming bug. Cycle the power to restart the printer.
Code: 07,001.43
Display: 07,001.43
Description: There is a problem with the lower tray assembly or it’s installation. INSURE THE INK HAS SOLIDIFIED PRIOR TO THE REMOVAL OF THE PRINTER FROM THE LTA. Remove the printer and inspect the LTA connection. If there is any damage to the connector, replace the lower tray assembly or connector. If there is not any damage, remove and inspect the connnection to the printer. This connection is on the left side of the printer next to the left rear foot. it is mounted with two e-rings and plugs into the power control board.
Code: 07,001.65
Display: 07,001.65
Description: There have been instances where a bad I/O Right circuit board can cause this fault code.
Code: 07,002.44
Display: 07,002.44: PM_FAULT_PROCESS_ MOTOR_STALL
Description: Verify process motor operation with the Process Motor diagnostic test. Also exercise processes run with the process motor; transfix, drum maintenance and head tilt. This can be caused by the power control board. The process motor may have more than one task initiated. Reset all solenoids and the pressure roller prior to cycling power.