Remedy: 1 Is the Fuser Assy installed correctly? Go to step 3. Reseat the Fuser Assy, then go step 2. 2 Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Replace the Fuser Assy. Does the error still occur when the power is turned Off and On? NOTE After replacing the Fuser, be sure to reset the Fuser counter. Replace the MCU Board. Complete.
Code: 016-500, 016-501, 016-502
Description: Image Processor Board Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Does the error still occur when the power is turned Off and On? Replace the Image Processor Board. Complete.
Code: 016-503 ... 016-507
Description: Server Setting Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Check the network connection Check the network connection using the ping command. Does the printer connect the network? Go to step 4. Go to step 2. 2 Check the network connection Reseat the network cable connector. Does the error still occur when using the server? Go to step 3. Complete. 3 Contact the System Admin to verify the following: • Are Network settings correct? • Are Address Book settings correct? • Do printer settings match server settings? Go to step 4. Make changes as necessary. 4 Check the IP Board installation Reseat the IP Board. Does the error still occur when using the server? Replace the IP Board. Complete.
Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check after replacing the IP Board. Replace the IP Board. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
Code: 016-530
Description: Applicable Error Code
Causes: • IP Board (ESS) (MFP PL8.1.2)
Remedy: 1 Check the LDAP settings Is LDAP set correctly? Go to step 4. Verify that LDAP settings are correct in CWIS. 2 Check the firmware version Is the firmware the latest version? Go to step 3. Update the firmware, then go to step 3. 3 Check the IP Board installation Reseat the IP Board. Does the error still occur when turning the power Off and On? Replace the IP Board. Complete.
Remedy: 1 Check for memory expansion. Is additional memory installed? Is the additional memory installed properly? Go to step 2. Install additional memory. Or, reinstall it properly. 2 In the printer driver, set the Print Mode to “Standard”. Does the error persist during printing? Go to step 3. Complete. 3 In the Control Panel, go to Admin Menu > Maintenance (Mode) and delete data by executing Clear Storage. Does the error persist during printing? The current printing job process cannot be continued because the memory capacity is exceeded. Complete.