Xerox Phaser 6500

• Code: 004-310
• Description: An Option Feeder communication failure is detected.
• Causes: • Option Harness Assy (PL3.1.20) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • Optional Feeder Assy (PL12.1.3) • Tray Harness Assy (Optional Feeder Harness) (PL12.3.23)
• Remedy: 1 Is the Optional Feeder installed correctly? Go to step 3. Reseat the Optional Feeder, then go to step 2. 2 Does the error still occur when printing? Go to step 3. Complete. 3 Are the connections between the MCU Board and Option Feeder Board (P/ J27, P/J273, and P/J419) connected securely? Go to step 5. Reconnect the Plugs/Jacks securely, then go to step 4. 4 Does the error still occur when printing? Go to step 5. Complete. 5 Check the Optional Feeder Harness for continuity. Disconnect P/J419 from the Option Feeder Board and P/J273 from the Option Harness Assy. Is each cable of P/J419 <=> P/J273 continuous? Go to step 6. Replace the Optional Feeder Harness . 6 Check the Option Harness Assy for continuity. Disconnect P/J27 from the MCU Board. Disconnect P/J273 from the Optional Feeder Harness. Is each cable of P/J27 <=> P/J273 continuous? Go to step 7. Replace the Option Harness Assy. 7 Check after replacing the Optional Feeder. Replace the Optional Feeder. Does the error still occur when the power is turned On? Replace the MCU Board. Complete.

• Code: 005-110, 005-121, 005-124
• Description: MFP Pickup Jam / ADF Jam / Virtual Jam
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2) • ADF ASSY (PL10.1.3) • Feed Roller Assy & Separator Pad Assy(PL10.1.5, PL10.1.6)
• Remedy: 1 Check the document Does the document meet the ADF SPEC? Go to step 2. Use the platen mode or change the paper type. 2 Check the connector connection Reseat the connector (P/J1003) on the IP Board. Does the error still occur when copying? Go to step 3. Complete. 3 Check the ADF Is the ADF closed against the platen glass completely? Go to step 4. Close the ADF completely. 4 Check the paper feeding Does the ADF feed the document? Go to step 5. Go to step 7. 5 Check the document path Open the ADF Cover and check the document path. Is there a foreign substance on the document path? Remove the foreign substance. Go to step 6. 6 Replace the ADF Assy. Does the error still occur when copying? Replace the IP Board . Complete. 7 Check the ADF Feed Roller installation Is the roller installed correctly? Also are they not contaminated or damaged, and rotate smoothly? Replace the ADF Assy. Replace the Feed Roller Assy & Separator Pad Assy.

• Code: 005-301
• Description: ADF Cover Open
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2) • ADF Assy (PL10.1.3) • ADF Top Cover (PL10.1.4)
• Remedy: 1 Is the ADF Cover completely closed? Go to step 2. Close the ADF Cover. 2 Is the ADF Cover damaged? Replace the ADF Cover. Go to step 3. 3 Reseat the connector (P/J1003) on the IP Board. Does the error still occur when copying? Go to step 4. Complete. 4 Check after replacing the ADF ASSY Replace the ADF Assy. Does the error still occur when copying? Replace the IP Board. Complete.

• Code: 010-317
• Description: IOT Fuser Detached
• Causes: • Fuser Assy (PL6.1.1) • Fuser Harness Assy (PL6.1.2) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
• Remedy: 1 Reseat the Fuser Assy. Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Remove the Fuser Assy. Check these connections: • Between the MCU Board (P/J17) and Fuser Assy (P/J171). • Between the Fuser Assy (P/J171) and LVPS (P/J47). • Between the LVPS (P/J501 and P/J502) and MCU Board (P/J14 and P/J15). Are these connectors connected properly? Go to step 4. Reconnect connector(s) P/J17, P/J47, P/J171, P/J501, P/J502, P/J14 and/or P/J15 properly, then go to step 3. 3 Does the error still occur when the power is turned Off and On? Go to step 4. Complete. 4 Check the Fuser Harness Assy for continuity. Disconnect J17 from the MCU Board. Disconnect J47 from the LVPS. Is each cable of J17 and J47 <=> P171 continuous? NOTE P171 is attached to the frame. Go to step 5. Replace the Fuser Harness Assy. 5 Check the resistances of Temp. Sensor in the Fuser Assy. Remove the Fuser Assy. Check for 370± 10 kΩ across the following pins of J171 when the fuser is cold. • pin 4 to pin 5 • pin 6 to pin 7 • pin 6 to pin 8 Are the resistances correct?. Replace the LVPS. Then go to step 6. Replace the Fuser Assy. After replacing the Fuser, be sure to reset the Fuser counter. 6 Does the error still occur when the power is turned Off and On? Replace the MCU Board Complete.

• Code: 010-351
• Description: IOT Fuser Life Over
• Causes: • Fuser Assy (PL6.1.1) • Fuser Harness Assy (PL6.1.2) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
• Remedy: 1 Check the life counter value of the Fuser Assy. Does the life counter value show the near of the end? Replace the Fuser Assy. After replacing the Fuser, be sure to reset the Fuser counter. Go to step 2. 2 Check after resetting the Fuser Assy. Reseat the Fuser Assy. Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Check after replacing the Fuser Assy. Replace the Fuser Assy. Does the error still occur when the power is turned Off and On? NOTE: After replacing the Fuser, be sure to reset the Fuser counter. Replace the MCU Board. Complete.

• Code: 010-397
• Description: IOT Fuser Failure
• Causes: • Fuser Assy (PL6.1.1) • Fuser Harness Assy (PL6.1.2) • LVPS (SFP PL 8.2.1; MFP PL8.2.12) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • LVPS Main Harness Assy (PL9.1.3)
• Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Reseat the Fuser Assy. Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Remove the Fuser Assy. Check the connections between the MCU Board (P/J17) and Fuser Assy (P/J171). Check the connections between the Fuser Assy (P/J171) and LVPS (P/J47). Check the connections between the LVPS (P/J501 and P/J502) and MCU Board (P/J14 and P/J15). Are these connectors connected correctly? Go to step 5. Reconnect the connector(s) P/J17, P/J47, P/J171, P/J501, P/J502, P/J14 and/or P/J15 correctly, then go to step 4. 4 Does the error still occur when the power is turned Off and On? Go to step 5. Complete. 5 Check the Fuser Harness Assy for continuity. Disconnect J17 from the MCU Board. Disconnect J47 from the LVPS. Is each cable of J17 and J47 <=> P171 continuous? NOTE P171 is attached to the frame. Go to step 6. Replace the Fuser Harness Assy. 6 Check the LVPS Main Harness Assy for continuity. Disconnect J14 from the MCU Board. Disconnect J501 from the LVPS. Is each cable of J14 <=> J501 continuous? Go to step 7. Replace the LVPS Main Harness Assy. 7 Replace the Fuser Assy. Does the error still occur when the power is turned Off and On? NOTE After replacing the Fuser, be sure to reset the Fuser counter. Go to step 8. Complete. 8 Check after the LVPS. Replace the LVPS. Does the error still occur when the power is turned Off and On? Replace the MCU Board Complete.