Xerox Phaser 2135

• Code: E18 ... E23
• Display: E18-Right Door A Open E20-Right Door B Open E21-Right Door C Open E22-Right Door D Open E23-Right Door E Open
• Description: Right Door A ... E Open, Close Right Door A ... E
• Remedy: 1. Ensure the cover’s sensor flag operates freely. 2. Test the output bin full sensor using the test described in “Switch scan test”. Inspect the sensor and its wiring harness. 4. Replace the engine controller board.

• Code: E9
• Display: E9-Top Cover A Open
• Description: The top cover (Cover A) is open. Close the cover so that printing can continue.
• Remedy: 1. Close the cover. 2. Inspect the switch and ensure the switch’s actuator is not broken. 3. Test the top cover open switch using the sensor test described in “Switch scan test”. Inspect the switch’s wiring harness. 5. Replace the engine controller board.

• Code: EA, EB, EC, ED
• Display: Ea-Drum Missing [EA-Black Drum Missing] [EB-Cyan Drum Missing] [EC-Magenta Drum Missing] [ED-Yellow Drum Missing]
• Description: The imaging drum is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed and turn on the printer. If the problem persists, install a new imaging drum.
• Remedy: 1. Remove and install the drum unit. 2. Inspect the spring-loaded drum contact assembly. Ensure they are clean and move up and down freely. Remove the assembly and reseat it, if necessary. 3. Replace the engine controller board. 4. Replace the printer unit chassis

• Code: EE
• Display: EE-Transfer Belt Unit Missing
• Description: The transfer belt is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the transfer belt is properly installed and turn on the printer.
• Remedy: 1. Remove and re-install the transfer belt unit. 2. Clean the transfer belt unit’s contact on the front-left side of the engine chassis. Clean the corresponding contacts on the transfer belt unit. 3. Install a new transfer belt unit. 4. Replace the engine controller board. 5. Replace the printer unit chassis.

• Code: EF
• Display: EF-Fuser Unit Missing
• Description: The fuser is either missing or requires reseating to be recognized by the printer. Turn off the printer, make sure the fuser is properly installed and turn on the printer. If the problem persists, install a new fuser.
• Remedy: 1. Remove and reinstall the fuser. 2. install a new fuser. 3. Replace the low-voltage power supply. 4. Replace the engine controller board.

• Code: H1
• Display: H1-Hard Disk Read Error
• Description: There was a hard disk read error that prevented the data from being read. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer.
• Remedy: 1. Turn the printer off and on again. 2. Ensure the hard drive is properly installed. 3. Re initialize the hard drive. by scrolling to the Reset Menu and selecting the submenu item Disk Init. 4. Replace the hard drive. 5. Replace the system controller board