Toshiba e-Studio 3515AC
Error Codes List page 3
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- Code: C370
- Description: Transfer belt unit abnormality
- Causes: Copy process related service call The transfer belt is not moved normally.
- Remedy: Transfer belt unit Check if the transport belt unit is working normally.
Drum TBU drive unit Connector check (J651, J656)
Drum TBU motor Connector check (CN327, J651)
Drum cleaner unit Check if the drum is overloaded.
Transfer belt cleaning unit Check that there is no abnormality in the cleaning blade. Check if the waste toner auger is overloaded.
LGC board Connector check (CN327)
Transfer belt Check if it’s normal.
1st transfer roller status detection sensor (S12) Sensor check
1st transfer contact/release clutch (CLT2) Clutch check
- Code: C380
- Description: Auto-toner sensor-K abnormality (upper limit)
- Causes: Copy process related service call An output of the auto-toner sensor cannot be detected correctly.
- Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too light visually. • Check if the amount of the developer material is too large or too small. • Remove any toner or dust on the auto-toner sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side.
2 Auto toner sensor LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN313, J635, J636). • Remove any foreign matter such as toner in the connector of the auto toner sensor.
- Code: C381
- Description: Auto-toner sensor-K abnormality (lower limit)
- Causes: Copy process related service call An output of the auto-toner sensor cannot be detected correctly.
- Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the amount of the developer material is too large or too small. • Remove any toner or dust on the auto-toner sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side.
2 Auto toner sensor LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN313, J635, J636). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.
- Code: C390
- Description: Auto-toner sensor-C abnormality (upper limit)
- Causes: Copy process related service call An output of the auto-toner sensor cannot be detected correctly.
- Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too light visually. • Check if the amount of the developer material is too large or too small. • Remove any toner or dust on the auto-toner sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side.
2 Auto toner sensor LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN313, J633, J634). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.
- Code: C391
- Description: Auto-toner sensor-C abnormality (lower limit)
- Causes: Copy process related service call An output of the auto-toner sensor cannot be detected correctly.
- Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the amount of the developer material is too large or too small. • Remove any toner or dust on the auto-toner sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side.
2 Auto toner sensor LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN313, J633, J634). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.
- Code: C3A0
- Description: Auto-toner sensor-M abnormality (upper limit)
- Causes: Copy process related service call An output of the auto-toner sensor cannot be detected correctly.
- Remedy: 1 Developer unit • Check if the developer unit is installed properly. • Check that the developer unit and coupling on the equipment side are properly engaged. • Check that the mixer of the developer unit is rotated. • Check if the developer material is too light visually. • Check if the amount of the developer material is too large or too small. • Remove any toner or dust on the auto-toner sensor connector and the drawer connector of the process cover. • Remove any toner or dust on the EPU sensor connector and the drawer connector on the equipment side.
2 Auto toner sensor LGC board • Check the connectors and harnesses between the auto toner sensor and LGC board (CN313, J631, J632). • Check if there is any foreign matter such as toner in the connector of the auto toner sensor. Remove if there is and reconnect it.