Toshiba e-Studio 3515AC
Error Codes List page 1
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- Code: C020
- Description: Developer drive motor abnormality
- Causes: Drive system related service call. The developer drive motor is not rotating normally.
- Remedy: Developer unit • Check if the developer material is caked. • Check if there is any abnormality in the row of gears on the rear side of the developer unit. • Check if the amount of developer material is proper.
Development drive unit/Paper feeding drive unit • Check if there is any foreign matter between the gears. • Check if there is any damage on the gear tooth surface. • Check if there is any scratch on the caliber or the shaft of each gear. • Check if the proper amount of grease is applied to the caliber or the shaft of each gear. • Check if there is any damage to the developer drive output coupling.
Paper feeding/developer unit drive motor • Check that the motor is rotated normally. (FS-03-112/162) • Connector check • Harness check
Drum TBU drive unit • Check if there is any foreign matter in the row of the color developer drive gears. • Check if there is any damage on the tooth surface of the color developer drive gears. • Check if there is any scratch on the caliber or the shaft of each color developer drive gear. • Check if the proper amount of grease is applied to the caliber or the shaft of each color developer drive gear. • Check if there is any damage to the developer drive output coupling.
LGC board • Board check • Connector check (CN327) • Harness check
1st/2nd drawer feed roller • Check if the 1st drawer feed roller is overloaded. • Check if there is any damage to the roller coupling.
Bypass unit • Check if the bypass feed roller is overloaded. • Check if there is any damage to the row of the bypass unit gears.
Paper feeding drive section • Check if there is any foreign matter between the gears. • Check if there is any damage on the gear tooth surface. • Check if there is any scratch on the caliber or the shaft of each gear.
Transport roller • Check if the PFU transport roller is overloaded.
- Code: C040
- Description: PFP motor abnormality
- Causes: Paper feeding system related service call. The PFP motor is not rotating normally.
- Remedy: 1 Is the PFP motor working? (Perform the output check: FS-03-109/159) Yes 2 No • Check if the connector J952 of the PFP motor is disconnected. • Check if the connector CN245 on the PFP board is disconnected. • Check if the connector CN241 on the PFP board is • Check if the connector CN459 on the PFC board is disconnected. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and PFC board are short circuited or open circuited.
2 Is the LED on the PFP motor board lit without flashing? Yes 3 No • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and PFC board are short circuited or open circuited.
3 PFP board • Check if the PLL lock signal CN245 - 7 pin output from the PFP board is always “L” level. • Check if the voltage supplied to the microcomputer input terminal IC5 - 17 pin is always “L” level.
4 PFC board • Board check • Connector check (CN459, J700) • Harness check
- Code: C130, C140
- Description: [C130] 1st drawer tray abnormality
[C140] 2nd drawer tray abnormality - Causes: Paper feeding system related service call
• The tray-up motor-1 is not rotating or the upper drawer tray is not moving normally.
• The tray-up motor-2 is not rotating or the 2nd drawer tray is not moving normally. - Remedy: 1 Does the tray go up? (Perform the output check: FS-03-242, FS-03-243) Yes 2 No • Check if the connector of the tray-up motor- 1 is disconnected (CN460, J667). • Check if the connector of the tray-up motor- 2 is disconnected (CN460, J677). • Check if the connector on the PFC board is disconnected. (CN452, CN460) • Check if the connector on the LGC board is disconnected (CN323). • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited.
2 Is the tray-up sensor working? (Perform the input check: FS-03- [ALL]OFF/[0]/[E], FS-03- [F2]ON/[4]/[E]) Yes 3 No • Check if the connector of the 1st drawer tray-up sensor is disconnected (CN457, J673, J675). • Check if the connector of the 2nd drawer tray-up sensor is disconnected (CN457, J683, J685). • Check if the connector on the PFC board is disconnected. (CN452, CN457) • Check if the connector on the LGC board is disconnected (CN323). • Check if the slit reaches the sensor. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor pattern on the LGC board is short circuited or open circuited.
3 PFC board • Check if the conductor pattern on the PFC board is short circuited or open circuited.
4 LGC board • Check if the conductor pattern on the LGC board is short circuited or open circuited.
- Code: C150, C160
- Description: [C150] PFP upper drawer tray abnormality
[C160] PFP lower drawer tray abnormality - Causes: Paper feeding system related service call
• The PFP tray-up motor is not rotating or the PFP upper drawer tray is not moving normally.
• The PFP tray-up motor is not rotating or the PFP lower drawer tray is not moving normally. - Remedy: 1 Does the tray go up? (Perform the output check: FS-03-278, FS-03-280) Yes 2 No • Check if the connector of the tray-up motor is disconnected. (J967, J961, CN244) • Check if any of the connectors CN241 and CN244 on the PFP board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the PFP board and PFC board are short circuited or open circuited.
2 Is the tray-up sensor working? (Perform the input check: FS-03- [F1]ON/[5]/[A], FS-03- [F1]ON/[5]/[E]) Yes 3 No • Check if the connector of the sensor is disconnected. (CN246, J960, J965, J966, J970, J972) • Check if any of the connectors CN241 and CN246 on the PFP board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the PFP board and PFC board are short circuited or open circuited.
3 PFC board • Check if the conductor pattern on the PFC board is short circuited or open circuited.
- Code: C180
- Description: LCF tray-up motor abnormality
- Causes: Paper feeding system related service call The LCF tray-up motor is not rotating or the LCF tray is not moving normally.
- Remedy: 1 Does the tray move? (Perform the output check: FS-03-271) Yes 2 No • Check if the connector of the LCF tray-up motor is disconnected. (CN5, CN50) • Check if any of the connectors CN100 and CN101 on the LCF board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the LCF board and PFC board are short circuited or open circuited.
2 Are the LCF tray-up sensor and LCF tray bottom sensor working? (Perform the input check: FS-03-[F1]ON/[8]/[A], FS- 03-[F1]ON/[8]/[E]) Yes 3 No • Check if the connectors of the sensors are disconnected. (CN2, CN20, CN200, CN205, CN6, CN64) • Check if any of the connectors CN100 and CN101 on the LCF board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the slit reaches the sensors. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the LCF board and PFC board are short circuited or open circuited.
3 PFC board • Check if the conductor pattern on the PFC board is short circuited or open circuited.
- Code: C1A0
- Description: LCF end fence motor abnormality
- Causes: Paper feeding system related service call The LCF end fence motor is not rotating or the LCF end fence is not moving normally.
- Remedy: 1 Is the LCF end fence motor working? (Perform the output check: FS-03- 207) Yes 2 No • Check if the connector of the LCF end fence motor is disconnected. (CN5, CN51) • Check if any of the connectors CN100 and CN101 on the LCF board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the PFC board and LGC board are short circuited or open circuited.
2 Are the LCF end fence home/stop position sensors working? (Perform the input check: FS-03-[F1]ON/[8]/[H], FS- 03-[F1]ON/[8]/[G]) Yes 3 No • Check if the connectors of the sensors are disconnected. (CN4, CN40, CN400, CN402, CN403) • Check if either of the connectors CN100 or CN107 on the LCF board is disconnected. • Check if the connector CN459, J700 on the PFC board is disconnected. • Check if the slit reaches the sensors. • Check if the connector pins are disconnected or the harnesses are open circuited. • Check if the conductor patterns on the LCF board and PFC board are short circuited or open circuited.
3 PFC board • Check if the conductor pattern on the PFC board is short circuited or open circuited.