Toshiba e-Studio 2329A
Error Codes List page 1
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- Code: C010
- Description: Main motor is abnormal
- Causes: The main motor is not rotating normally.
- Remedy: 1 Is the main motor working? (Perform the output check in the test mode: 03-101/151)
Yes 2
No • Check if the connector of the main motor is disconnected. • Check if the connector CN12 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the main motor board and MAIN board are short circuited or open circuited. • Replace the main motor.
2 Are there any damage or scratches on the main motor board?
Yes 3
No • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the main motor board and MAIN board are short circuited or open circuited. • Replace the main motor.
3 MAIN board • Check if the PLL lock signal CN12-B7 output from the MAIN board is always level “L”? • Replace the MAIN board.
Parts to be replaced: Main motor. MAIN board.
- Code: C040
- Description: PFP motor is abnormal
- Causes: The PFP motor is not rotating normally.
- Remedy: 1 Is the PFP motor working? (Perform the output check in the test mode: 03-109/159)
Yes 2
No • Check if the signal line connector CN502, CN503 of the PFP motor is disconnected. • Check if the connector CN411 on the PFP board is disconnected. • Check if the connector CN410 on the PFP board is disconnected. • Check if the connector CN15 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and MAIN board are short circuited or open circuited. • Replace the PFP motor. • Replace the PFP board. • Replace the MAIN board.
2 Is the LED on the PFP motor board lit without flickering?
Yes 3
No • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP motor board, PFP board and MAIN board are short circuited or open circuited. • Replace the PFP motor. • Replace the PFP board. • Replace the MAIN board.
3 PFP board MAIN board • Check if the PLL lock signal CN411-8 output from the PFP board is always “L” level. • Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level. • Replace the PFP board. • Replace the MAIN board.
Parts to be replaced: PFP motor. PFP board. MAIN board.
- Code: C150, C160
- Description: [C150] 3rd drawer tray is abnormal
[C160] 4th drawer tray is abnormal - Causes: The PFP upper drawer tray-up motor is not rotating or the 3rd drawer tray is not moving normally. The PFP lower drawer tray-up motor is not rotating or the 4th drawer tray is not moving normally.
- Remedy: 1 Does the tray go up? (Perform the output check in the test mode: 03-278/280)
Yes 2
No • Check if the connector of the tray-up motor is disconnected. • Check if any of the connectors CN410, CN413 on the PFP board is disconnected. • Check if the connector CN15 on the MAIN board is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the tray-up motor • Is there any dent, damage or deformation on the gears of the tray-up motor? Replace the gears of the gears. • Replace the PFP board. • Replace the MAIN board.
2 Is the tray-up sensor working? (Perform the input check in the test mode: 03-[1]/[G], 03- [2]/[E])
Yes 3
No • Check if the connector of the sensor is disconnected. • Check if any of the connectors CN410, CN414 and CN415 on the PFP board is disconnected. • Check if the connector CN15 on the MAIN board is disconnected. • Check if the slit reaches the sensor. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. • Replace the PFP board. • Replace the MAIN board.
3 MAIN board • Check if the conductor pattern on the MAIN board is short circuited or open circuited. • Replace the MAIN board.
Parts to be replaced: PFP board. MAIN board. Tray-up motor. Tray-up sensor.
- Code: C260
- Description: Peak detection error
- Causes: White reference is not detected when power is turned ON.
- Remedy: 1 Shading correction plate Check if there is any scratch or stain on the shading correction plate.
2 CIS • Perform the light volume adjustment (05-3219). - When an error has occurred, turn the power OFF and then back ON and reattempt 05-3219. - If the error still persists, check if the harness is connected properly. • Check if the harness is scratched or open circuited. • Replace the CIS.
3 MAIN board • Check if the harness of the MAIN board is connected properly. • Check if 24 V on the MAIN board is short circuited. • Check if 24 V is supplied to the MAIN board. • Check if 3.3 V on the MAIN board is short circuited. • Check if 3.3 V is supplied to the MAIN board. • Check if the mounted parts on the MAIN board are damaged or abnormal.
Parts to be replaced: CIS harness
CIS When replacing the CIS, be sure to perform the light volume adjustment (05-3219).
MAIN board When replacing the board, be sure to perform the light volume adjustment (05-3219).
Scan motor
- Code: C270
- Description: CIS home position detection error
- Causes: CIS home position cannot be detected within a specified period of time.
- Remedy: 1 Does the CIS shift from its home position? (Output check: 03-261)
Yes It shifts. 2
No It does not shift. 3
2 CIS • Check if the correct CIS is installed. • Check if the light source of the CIS lights up while the CIS is shifting to the left. • Check if the harness of the CIS is connected properly. • Check if the harness is scratched or open circuited.
MAIN board • Check if the harness of the MAIN board is connected properly. (CN4) • Check if the mounted parts on the MAIN board are damaged or abnormal.
3 MAIN board • Check if the harness of the MAIN board is connected properly. CN11 (2329A/2829A) CN6 (2523A/2523AD/2323AM/2823AM) • Check if 24 V on the MAIN board is short circuited. • Check if 24 V is supplied to the MAIN board. • Check if 3.3 V on the MAIN board is short circuited. • Check if 3.3 V is supplied to the MAIN board. • Check if the mounted parts on the MAIN board are damaged or abnormal.
Scan motor • Check if the belt and the pulley come off. • Check if the harness of the motor is caught or open circuited.
Parts to be replaced: CIS harness CIS When replacing the CIS, be sure to perform the light volume adjustment (05-3219).
MAIN board When replacing the board, be sure to perform the light volume adjustment (05-3219).
Scan motor
- Code: C411, C412, C413, C414
- Description: [C411] Heater abnormality at power-ON (not reached 40°C) [first-time occurrence]
[C412] Heater abnormality at power-ON (not reached 40°C) [continuous occurrence]
[C413] Heater abnormality at power-ON (not reached 100°C)
[C414] Heater abnormality at power-ON (not reached the temperature of the ready state) - Causes: [C411] [C412] [C413] [C414] The temperature of the fuser roller does not rise to the preset value when the power is turned ON.
- Remedy: Error check Perform the self-diagnostic code to find the thermistor with the abnormality. 08-4570-0: Center thermistor 08-4570-1: Side thermistor 08-4570-2: Edge thermistor 08-4570-5: Error counter
Thermistor check • Check if the connector is disconnected. • Check if the thermistors (center, side, edge) firmly contact the surface of the fuser roller. • Check if there is any deformation or dirt on the thermistors (center, side, edge). • Check if the connectors and harnesses of the thermistors (center, side, edge) are open circuited. • Replace the thermistors (center, side, edge).
Heater check • Check if the heater lamp is open circuited. • Check if the connector of the heater lamp is disconnected. • Check if the harness is properly connected to the terminal of the heater lamp. • Check if the thermostat is blown. • Replace the heater lamp. • Replace the thermostat.
Connection check of the fuser roller grounding • Check if the fuser unit is tightly secured with the screw on the equipment so that there is no gap. • Check if there is any contact failure due to the deformation of the grounding leaf spring of the fuser roller.
Power supply check • Check if the power voltage is normal. • Check if the connector is disconnected. • Replace the switching regulator.
MAIN board check • Check if the connector (CN10) is disconnected. • Check if there is any abnormality such as an open circuit or a short circuit on the board. • Check if the connector and the harness between the MAIN board and the fuser unit are open circuited. • Replace the MAIN board.
Counter clear After the error has been cleared, perform the following items. 1. Turn the power ON while [0] and [8] are pressed simultaneously. 2. Key in “2002” and press the [START] button. 3. Change the displayed counter value (*1) to “0” and press the [OK] button. 4. Turn the power OFF and then back ON. Make sure that the equipment enters the ready state. (*1): C411: 1, C412: 2, C413: 3, C414: 4, C415: 5, C447: 7, 24, C449: 9, 19, 21, 22, 23, 25, 27, 29, 45
Parts to be replaced: Thermistor. Heater lamp. Thermostat. Fuser roller grounding. MAIN board. Switching regulator.