Description: Paper misfeeding. Drawer misfeeding (Paper not reaching the registration sensor): The paper fed from the drawer does not reach the registration sensor.
Remedy: 1 Open the transfer cover. Is there any paper in front of the registration sensor? Yes Remove the paper. 2 No 2 Is the registration sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN26 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the MAIN board. 3 Is the pickup clutch working? (Perform the output check in the test mode: 04-201) Yes 4 No 1. Check if the connector of the pickup clutch is disconnected. 2. Check if the connector CN26 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the pickup clutch. 6. Replace the MAIN board. 4 Check the drawer paper feed roller. Replace it if it is worn out.
Code: E14
Description: Paper misfeeding. PFU drawer misfeeding (Paper not reaching the PFU feed sensor): The paper fed from the PFU drawer does not reach the PFU feed sensor.
Remedy: 1 Open the side cover. Is there any paper in front of the PFU feed sensor? Yes Remove the paper. 2 No 2 Is the PFU feed sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the PFU feed sensor is disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU feed sensor. 6. Replace the MAIN board. 3 Is the PFU pickup clutch working? (Perform the output check in the test mode: 04-202) Yes 4 No 1. Check if the connector of the PFU pickup clutch is disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU pickup clutch. 6. Replace the MAIN board. 4 Check the PFU drawer paper feed roller. Replace it if it is worn out.
Code: E15
Description: Paper misfeeding. PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.
Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? Yes Remove the paper. 2 No 2 Is the PFP upper drawer feed sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the PFP upper drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP upper drawer feed sensor. 7. Replace the PFP board. 8. Replace the MAIN board. 3 Is the PFP upper drawer feed clutch working? (Perform the output check in the test mode: 04-226) Yes 4 No 1. Check if the connector of the PFP upper drawer feed clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN247 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP upper drawer feed clutch. 7. Replace the PFP board. 8. Replace the MAIN board. 4 Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E16
Description: Paper misfeeding. PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor.
Remedy: 1 Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor? Yes Remove the paper. 2 No 2 Is the PFP lower drawer feed sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST]) Yes 3 No 1. Check if the connector of the PFP lower drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP lower drawer feed sensor. 7. Replace the PFP board. 8. Replace the MAIN board. 3 Is the PFP lower drawer feed clutch working? (Perform the output check in the test mode: 04-228) Yes 4 No 1. Check if the connector of the PFP lower drawer feed clutch is disconnected. 2. Check if any of the connectors CN241, CN242 and CN248 on the PFP board is disconnected. 3. Check if the connector CN13 on the MAIN board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor patterns on the PFP board and MAIN board are short circuited or open circuited. 6. Replace the PFP lower drawer feed clutch. 7. Replace the PFP board. 8. Replace the MAIN board. 4 Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out.
Code: E21
Description: Paper transport jam. PFU drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the PFU feed sensor.
Remedy: 1 Open the transfer cover. Is there paper in front of the registration sensor? Yes Remove the paper. 2 No 2 Is the registration sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST] Yes 3 No 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN26 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the MAIN board. 3 Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check in the test mode: 04-203, 205) Yes 4 No 1. Check if the connectors of the PFU transport clutches (High speed/Low speed) are disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU transport clutches (High speed/ Low speed). 6. Replace the MAIN board. 4 1. Check the condition of the pickup roller / paper feed roller of paper source, and replace it if it is worn out. 2. Check the transport roller. Replace it if it is worn out.
Code: E30
Description: Paper transport jam. PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper fed from the PFP upper drawer does not reach the registration sensor after it has passed the PFP upper drawer feed sensor.
Remedy: 1 Open the transfer cover. Is there paper in front of the registration sensor? Yes Remove the paper. 2 No 2 Is the registration sensor working? (Perform the input check in the test mode: 13-[04. SENSOR TEST] Yes 3 No 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN26 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the MAIN board. 3 Are the PFU transport clutches (High speed/Low speed) working? (Perform the output check in the test mode: 04-203, 205) Yes 4 No 1. Check if the connectors of the PFU transport clutches (High speed/Low speed) are disconnected. 2. Check if the connector CN4 on the MAIN board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the MAIN board is short circuited or open circuited. 5. Replace the PFU transport clutches (High speed/ Low speed). 6. Replace the MAIN board. 4 1. Check the condition of the pickup roller / paper feed roller of paper source, and replace it if it is worn out. 2. Check the transport roller. Replace it if it is worn out.