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Samsung MultiXpress K7500GX

Error Codes List page 22

  • Code: U3-3311, U3-3313, U3-3314
  • Display: Original paper jam inside of scanner
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Find and remove the jammed paper.
    2) If this error occurs continually, open the DSDF-open cover and check the Pre-Regi sensor and Regi sensor. If the sensor is defective, replace it(0604–001381).
    3) Open the DSDF Unit and check the Scan In sensor operation. Check if the sensor harness is connected correctly. If the sensor is defective, replace it. If the black sheet in the middle of the platen ADF glass is contaminated, clean it.
  • Code: U3-3511, U3-3513, U3-3514
  • Display: Original paper jam inside of scanner.
  • Description: Jam has occurred inside the DSDF unit.
  • Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it.
    2) If this error occurs continually, check the Regi. sensor and Regi actuator. Push and release the regi actuator. Check if the pick up module returns the original position. If the sensor is defective, replace it.
    3) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it.
  • Code: U3-3511, U3-3613, U3-3614
  • Display: Original paper jam in the exit area of scanner
  • Description: Jam has occurred in exit area of the DSDF unit.
  • Remedy: 1) Find and remove the jammed paper.
    2) If this error occurs continually, push the locking lever and pull down the Scan Out.
    3) Check the Scan Out sensor and Exit sensor. If the sensor is defective, replace it(0604–001381).
  • Code: U3-3611, U3-3613, U3-3614
  • Display: Original paper jam in the exit area of scanner
  • Description: Jam has occurred in exit area of the DSDF unit.
  • Remedy: 1) Open the DSDF cover. If there is jammed paper, remove it.
    2) If the regi sensor is OK, check the scan 2 sensor and exit sensor. • If the scan 2 sensor is defective, replace it. • If the exit sensor is defective, replace it.
  • Code: U3-4210
  • Display: Top door of scanner is open.
  • Description: DSDF cover is open.
  • Remedy: 1) Open and close the DSDF cover. Check if the error message is disappeared.
    2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove the spring. b) Check if the sensor connector is connected correctly. If the sensor is defective, replace it.
  • Code: U3-4210
  • Display: Top door of scanner is open.
  • Description: DSDF cover is open.
  • Remedy: 1) Open and close the DSDF cover. Check if the error message is disappeared.
    2) If the problem persists, check the cover open sensor. a) Open the DSDF cover. Remove 4 screws. b) Remove the cover and check if the sensor harness is connected correctly. If the sensor is defective, replace it.
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