Description: After working the main BLDC motor, the Ready signal has not occurred within 1 sec. 1. Harness is defective. Connector is not connected properly. 2. OPC coupler in the toner cartridge has overloaded. 3. Main BLDC motor is defective. 4. Engine board is defective.
Remedy: 1. Check if the motor connector is connected properly. Reconnect it. 2. OPC coupler has overloaded. After removing the toner cartridge, rotate the OPC coupler. (Spec : 6 kgf.cm) If there is any damage, the OPC coupler can’t rotate well. Replace the toner cartridge. 3. The main BLDC motor is defective. - Unplug the connector from the motor carefully. - Replace the main BLDC motor with new one. 4. If the problem persists, replace the main board.
Code: C1-1110, C1-1120, C1-1140
Display: Prepare new cartridge / Replace new cartridge / Replace new cartridge
Description: The remaining toner cartridge is less than 10% The toner cartridge is at the end of its life.
Remedy: 1. Print the supply information report. Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Code: C1-1411
Display: Install toner.
Description: The toner cartridge is not installed.
Remedy: 1. Turn the machine off then on. 2. Remove the toner cartridge. Thoroughly roll the cartridge ve or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
Code: C1-1512
Display: Not Compatible Toner cartridge.
Description: Toner cartridge is not compatible.
Remedy: 1. Print the supply information report. Check information of the toner cartridge. 2. If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
Code: H1-1210
Display: Paper jam in Tray2.
Description: A paper jam was detected in the feed area of the tray2. 1. Paper was inserted abnormally or was not loaded in the cassette properly. 2. Pick Up unit has a problem.
Remedy: 1. Open the Tray2 and remove the jammed paper. 2. If there is any defective part in the pick up unit, replace it.
Code: H1-1252
Display: Paper is empty in Tray2.
Description: Paper is empty in Tray2. The status LED is red. 1. There is no paper in the tray2. 2. Actuator-Paper Empty is defective. 3. Photo Sensor is defective or connection is bad. 4. Main Board is defective.
Remedy: 1. Load the paper in the tray2. 2. If the Actuator-Paper Empty is defective, replace it. 3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4. If the problem persists, replace the Main Board.