Samsung ML3310D

• Code: M1-1110
• Display: Paper Jam in Tray1.
• Description: The jammed paper has occurred in the tray1.
  1. Pick-Up or Torque Limiter Roller is contaminated or worn out.
  2. There is some obstacles in the paper path.
• Remedy: 1. Clear the jammed paper. If the problem persists, check the following.
  2. While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally.
  3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked.
  4. Print out the Supplies Information. Check the Tray 1 Roller Life and Tray1 Torque Limiter Life. If the life came to the end, replace the relative roller.

• Code: M1-1610
• Display: Paper Jam in MP tray.
• Description: The jammed paper has occurred in the MP tray.
  1. MP Pick-Up or MP Torque Limiter Roller is contaminated or worn out.
  2. There is some obstacles in the paper path.
• Remedy: 1. Clear the jammed paper. If the problem persists, check the following.
  2. While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally.
  3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked.
  4. Print out the Supplies Information. Check the Tray Roller Life and Tray Torque Limiter Life. If the life came to the end, replace the relative roller.

• Code: M1-5112
• Display: Paper is empty in tray 1.
• Description: Paper is empty in Tray1. The status LED is red.
  1. There is no paper in the tray1.
  2. Actuator-Paper Empty is defective.
  3. Photo Sensor is defective or connection is bad.
  4. Main Board is defective.
• Remedy: 1. Load the paper in the tray1.
  2. If the Actuator-Paper Empty is defective, replace it.
  3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
  4. If the problem persists, replace the Main Board.

• Code: M1-5612
• Display: Paper Empty in MP Tray.
• Description: Paper is empty in MP Tray. The status LED is red.
  1. There is no paper in the MP tray.
  2. Actuator-Paper Empty is defective.
  3. Photo Sensor is defective or connection is bad.
  4. Main Board is defective.
• Remedy: 1. Load the paper in the MP tray.
  2. If the Actuator-Paper Empty is defective, replace it.
  3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
  4. If the problem persists, replace the Main Board.

• Code: M2-1110
• Display: Paper Jam inside machine.
• Description: A paper jam was detected at the feed sensor.
  1. The feed sensor is defective.
  2. The Regi Roller was contaminated or worn out.
  3. There is some obstacles in the paper path.
  4. The driving for the toner cartridge has some problem.
  5. The driving for the fuser unit has some problem.
• Remedy: 1. Remove the jammed paper. If the error persists, check the followings.
  2. Check if the feed sensor connector is connected properly.
  3. Check if the Regi roller is contaminated or worn out. If yes, replace it.
  4. Check if there is any obstacles or contamination in the paper path. If yes, clean or remove it.

• Code: M2-2110
• Display: Paper Jam inside machine.
• Description: A paper jam was detected in the duplex area.
  1. The printed image is skewed.
  2. The duplex unit is not installed or the installation is wrong.
  3. There is some obstacles in the paper path.
• Remedy: 1. Remove the jammed paper.
  2. Remove the contamination or obstacles in the paper path.
  3. Check if the duplex unit is installed properly.