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Ricoh SPC831DN

Error Codes List page 31

  • Code: 990
  • Description: Software performance error
    The software makes an unexpected operation.
  • Causes: Argument error. Internal parameter incorrect. Insufficient working memory. Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection.
  • Remedy: Logging only.
  • Code: 991
  • Description: Software continuity error
    The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
  • Causes: Argument error. Internal parameter incorrect. Insufficient working memory. Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection.
  • Remedy: Logging only.
  • Code: 992
  • Description: Undefined error
    If an SC not managed by the system is issued
  • Causes: In cases such as using a tool for the previous model. Software problemnumber.
  • Remedy: Turn the main power switch off and on.
  • Code: 995
  • Description: CPM setting error
  • Causes: -01 D • Defective BCU • NVRAM Replacement error • Install the previous NVRAM • Input the serial number with SP5-811-004, and turn the main power switch off and on. -02 D • Defective NVRAM • Defective controller Perform SP5-825 to download the appropriate data to the NVRAM, and then turn the main power switch off and then back on. -03 D The serial number cannot be identified due to a mistake during controller replacement or mechanical failure. Replace the controller with the correct type. -04 D - Place all parts in the initial state, and then replace the parts according to the procedures described in the manuals.
  • Remedy:
  • Code: 997
  • Description: Application function selection error
    The application selected by the operation panel key works abnormally (No response, abnormal ending).
  • Causes: Defective software
  • Remedy: • Check the devices (e.g., RAM, DIMM and board) necessary for the application programs. • Check that downloaded application programs are correctly configured.
  • Code: 998
  • Description: Application start error
    No applications start within a specified time after the power is turned on. If all applications do not operate normally due to a problem even after launching the applications.
  • Causes: Defective software. The optional RAM, DIMM, and boards required for the applications are not installed properly.
  • Remedy: • Turn the main power switch off and on. • Check if the RAM-DIMM and ROM-DIMM are correctly connected. • Reinstall the controller system firmware. • Replace the controller board
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