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Ricoh Pro C5200S

Error Codes List page 71

  • Code: SC995-02
  • Description: CPM setting error 2
    Comparison of machine serial number (11 digits) and machine identification code.
    Details: Machine serial number cannot be identified because of NV-RAM replacement or malfunctioning.
  • Causes: The machine serial number (11 digits) or machine identification code does not match.
  • Remedy: • Attach the NV-RAM that was installed previously.
    • Download data on the NV-RAM using SP5-825.
  • Code: SC995-03
  • Description: CPM setting error 3
    Comparison of machine serial number (11 digits) and machine identification code.
    Details: Unable to recognize machine identification code because the controller was replaced incorrectly or is malfunctioning.
  • Causes: The machine serial number (11 digits) or machine identification code does not match.
  • Remedy: Replace it with a specified controller.
  • Code: SC995-04
  • Description: CPM setting error 4
    Comparison of machine serial number (11 digits) and machine identification code.
  • Causes: The machine serial number (11 digits) or machine identification code does not match.
  • Remedy: Return the parts to the original configuration, and then replace them according to the manual.
  • Code: SC997-00
  • Description: Application function selection error
    The application selected by the operation panel key operated abnormally (No response, abnormal ending).
  • Causes: Software bug (mainly the application)
  • Remedy: • Check the optional RAM, DIMM, boards required by the application program.
    • Check if the combination of downloaded programs are correct.
  • Code: SC998-00
  • Description: Application start error
    • No application was registered to system within a specified time after the main power was turned on. (No application starts/All applications have been terminated abnormally)
    • Application started but cannot be drawn now for some reason.
  • Causes: • Software bug (mainly the application)
    • The optional RAM, DIMM, boards required by the application program. Are not installed correctly.
  • Remedy: • Turn the main power OFF/ON.
    • Check the optional RAM, DIMM, boards.
    • Check the combination of programs.
    • Replace the controller board.
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