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Ricoh Pro C5200S

Error Codes List page 1

  • Code: SC101-01
  • Description: Lamp Error (Scanning) (Front)
    A part or all of the LED board does not light up when scanning. This error is detected if the level peak of the white plate or ADF background board did not reach the prescribed threshold, when the white plate or ADF background board was scanned.
  • Causes: • LED board defective
    • SBU defective
    • BICU defective
    • Power/signal harness defective
    • Condensation in the scanner unit
    • Mirrors or lenses dirty or positioned incorrectly
    • White plate dirty or installed incorrectly
    • ADF background board dirty
  • Remedy: • Clean the ADF background board.
    • Cycle the machine off/on. -> If SC101-02/-05/-06 is occurred, refer to the each SC solution.
  • Code: SC101-02
  • Description: Lamp Error (Initial Illumination Adjustment) (Left and Right Side)
    A part or all of the LED board on both left and right sides do not light up. This error is detected if the white level peak did not reach the prescribed threshold when the white plate was scanned.
  • Causes: • LED board defective on both sides
    • SBU defective
    • BICU defective
    • Power/signal harness defective
    • Condensation in the scanner unit
    • Mirrors or lenses dirty or positioned incorrectly
    • White plate dirty or installed incorrectly
  • Remedy: • Clean the mirrors and white plate.
    • Cycle the machine off/on.
    If the SC showed up again, try the following.
    • Reconnect the power/signal harness.
    • Replace the LED board on both sides.
    • Replace the lens block.
    • Replace the BICU.
    • Replace the power/signal harness.
  • Code: SC101-05
  • Description: Lamp Error (Initial Illumination Adjustment) (Left Side)
    A part or all of the LED board on the left side does not light up. This error is detected if the white level peak did not reach the prescribed threshold when the white plate was scanned.
  • Causes: • LED board defective on the left side
    • SBU defective
    • BICU defective
    • Power/signal harness defective
    • Condensation in the scanner unit
    • Mirrors or lenses dirty or positioned incorrectly
    • White plate dirty or installed incorrectly
  • Remedy: • Clean the mirrors and white plate.
    • Cycle the machine off/on.
    If the SC showed up again, try the following.
    • Reconnect the power/signal harness.
    • Replace the LED board on the left side.
    • Replace the lens block.
    • Replace the BICU.
    • Replace the power/signal harness.
  • Code: SC101-06
  • Description: Lamp Error (Initial Illumination Adjustment) (Right Side)
    A part or all of the LED board on the right side does not light up. This error is detected if the white level peak did not reach the prescribed threshold when the white plate was scanned.
  • Causes: • LED board defective on the right side
    • SBU defective
    • BICU defective
    • Power/signal harness defective
    • Condensation in the scanner unit
    • Mirrors or lenses dirty or positioned incorrectly
    • White plate dirty or installed incorrectly
  • Remedy: • Clean the mirrors and white plate.
    • Cycle the machine off/on.
    If the SC showed up again, try the following.
    • Reconnect the power/signal harness.
    • Replace the LED board on the right side.
    • Replace the lens block.
    • Replace the BICU.
    • Replace the power/signal harness.
  • Code: SC102-00
  • Description: LED Illumination Adjustment Error (Front)
    The LED illumination cannot be adjusted. This error is detected if the white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments.
  • Causes: • LED board defective
    • SBU defective
    • BICU defective
    • Power/signal harness defective
  • Remedy: • Reconnect the power/signal harness.
    • Cycle the machine off/on.
    If the SC showed up again, try the following.
    • Replace the LED board.
    • Replace the lens block.
    • Replace the BICU.
    • Replace the power/signal harness.
  • Code: SC120-00
  • Description: Scanner Home Position Error 1
    The scanner home position sensor does not go OFF.
    Details:
    Error detection timing • During homing (when the machine is turned ON or when it returns from energy save mode) • During an automatic adjustment (when the machine is turned ON or when it returns from energy save mode) • During a scan from the ADF or exposure glass.
    After an error occurs • Stop process, Operation panel display, LED indication, Logging • Scanner is not usable (Copier/Scanner/Document Server applications) • Printer is usable.
  • Causes: • Scanner drive motor driver defective
    • Scanner drive motor defective
    • Scanner home position sensor defective
    • Harness defective
    • Timing belt, pulley, wire, or carriage not installed correctly
  • Remedy: • Cycle the machine off/on.
    • Replace the parts.
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