Description: Delete All error 2: Data area An error occurred while the machine deleted data from the HDD. Note: The source of this error is the Data Overwrite Security Unit running from an SD card.
Causes: • The logical format for the HDD fails
Remedy: Turn the main switch off/on, and try the operation again.
Code: 876
Description: Log Data Error
Causes: An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
Remedy: -001 Log Data Error 1 • Damaged log data file in the HDD Initialize the HDD with SP5832-004. -002 Log Data Error 2 • An encryption module not installed 1. Disable the log encryption setting with SP9730-004 ("0" is off.) 2. Install the DESS module. -003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-004. 2. Disable the log encryption setting with SP9730-004 ("0" is off.) -004 Log Data Error 4 • Unusual log encryption function due to defective NVRAM data Initialize the HDD with SP5832-004. -005 Log Data Error 5 • Installed NVRAM or HDD which is used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-004. -099 Log Data Error 99 • Other than the above causes Ask your supervisor.
Code: 877
Description: Data Overwrite Security SD card error The 'all delete' function did not execute but the Data Overwrite Security Unit is installed and activated.
Causes: • Defective SD card • SD card not installed
Remedy: 1. Replace the NVRAM and then install the new SD card. 2. Check and reinstall the SD card.
Code: 878
Description: TPM electronic recognition error The main machine firmware failed to recognize TPM because USB flash is not operating or a system module was updated incorrectly.
Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
Remedy: Replace the controller board
Code: 880
Description: File format converter error A request for access to the File Format Converter (MLB) was not answered within the specified time.
Causes: • File format converter disconnected • Defective file format converter
Remedy: 1. Check the file format converter is connected correctly. 2. Replace the file format converter.
Code: 881
Description: Authentication area error Authentication application error is detected.
Causes: • Error data in an authentication application reaches the management limit.