Ricoh MP3352

• Code: 899
• Description: Software performance error
  If the processing program shows abnormal performance and the program is abend, this SC is issued.
• Causes: • Controller board defective • Software defective
• Remedy: 1. Replace the controller board. 2. Turn the main switch off and on. 3. Update the firmware on the controller.

• Code: 900
• Description: Electrical total counter error
  The total count contains something that is not a number
• Causes: • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source
• Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller board.

• Code: 901
• Description: Mechanical total counter error
  The counter was moved during standby or while it is operating, possibly damaging the connector.
• Causes: • Counter defective
• Remedy: Check the connection of the mechanical counter

• Code: 920
• Description: Printer Error 1
  An internal application error was detected and operation cannot continue.
• Causes: • Software defective • Unexpected hardware resource (e.g., memory shortage)
• Remedy: 1. Software defective; switch off/on, or change the controller firmware if the problem is not solved 2. Insufficient memory

• Code: 921
• Description: Printer error 2
  When the application started, the necessary font was not on the SD card.
• Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.
• Remedy: Check that the SD card has the correct data.

• Code: 925
• Description: Network File Error
  The file that manages NetFile is corrupted and operation cannot continue.
• Causes: • Software defective • Files on the HDD corrupted
• Remedy: 1. Do SP5-832 to format the HDD. 2. Replace the HDD.