Description: SD card error 2: SD card removed The SD card in the boot slot when the machine was turned on was removed while the machine power was on.
Causes: • The SD card is ejected from the slot.
Remedy: 1. Install the SD card. 2. Turn the main switch off and on.
Code: 868
Description: SD card error 3: SD card access An error occurred while an SD card was used.
Causes: • SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SD card, use SD Formatter Ver 1.1.
Remedy: 1. Check the SD card is inserted correctly. 2. Replace the SD card. 3. Replace the controller board.
Code: 870
Description: Address Book Data Error Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network.
Causes: • Defective software program • Defective HDD • Incorrect path to the server
Remedy: 1. Initialize the address book data (SP5-846-050). 2. Initialize the user information (SP5-832-006). 3. Replace the HDD.
Code: 872
Description: HDD mail RX data abnormal An error was detected at power on. The data received during mail receive could be neither read nor written.
Causes: • Defective HDD • Power failure during an access to the HDD
Remedy: 1. Turn the main switch off and on. 2. Initialize the HDD partition (SP5-832-007). 3. Replace the HDD.
Code: 873
Description: HDD mail TX data error An error was detected on the HDD immediately after the machine was turned on, or power was turned off while the machine used the HDD.
Causes: • Defective HDD • Power failure during an access to the HDD
Remedy: 1. Do SP5832-8 (Format HDD – Mail TX Data) to initialize the HDD. 2. Replace the HDD.
Code: 874
Description: Delete All error 1: HDD A data error was detected for the HDD/NVRAM after the Delete All option was used. Note: The source of this error is the Data Overwrite Security Unit D362 running from an SD card.
Causes: • Data Overwrite Security Unit (SD card) not installed • Defective HDD
Remedy: 1. Turn the main switch off/on, and try the operation again. 2. Install the Data Overwrite Security Unit. 3. Replace the HDD.