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Ricoh MP2000

Error Codes List page 14

  • Code: 991
  • Description: Software continuity error
    The software attempted to perform an unexpected operation. However, unlike SC990, the object of the error is continuity of the software.
  • Causes: - No operation required. This SC code does not appear on the panel, and is only logged.
  • Code: 992
  • Description: Unexpected Software Error
    Software encountered an unexpected operation not defined under any SC code.
  • Causes: - Software defective
    - An error undetectable by any other SC code occurred
  • Code: 997
  • Description: Application function selection error
    The application selected by a key press on operation panel does not start or ends abnormally.
  • Causes: - Download the firmware for the application that failed
    - An option required by the application (RAM board) is not installed
  • Code: 998
  • Description: Application start error
    After power on, the application does not start within 60 s. (All applications neither start nor end normally.)
  • Causes: - Download controller firmware
    - Replace the controller board
    - An option required by the application (RAM board) is not installed
  • Code: 999
  • Description: Program download error
    The download (program, print data, language data) from the IC card does not execute normally.
  • Causes: - Board installed incorrectly
    - BICU board defective
    - Controller board defective
    - IC card defective
    - NVRAM defective
    - Loss of power during downloading
    - Important Notes About SC999
    - Primarily intended for operating in the download mode, logging is not performed with SC999.
    - If the machine loses power while downloading, or if for some other reason the download does not end normally, this could damage the controller board or the PCB targeted for the download and prevent subsequent downloading. If this problem occurs, the damaged PCB must be replaced.
Error Code
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