Description: Phenomenon: Received command was not recognized (Error is very rarely displayed.)
Remedy: Data garbled due to noise on the cable (Neither always nor the same way) • Replace the cable, if not genuine, with a genuine type (recommended cable). • Replace the cable with a highly shielded one. • Replace with a shorter cable. • Ground the equipment. Error occurs in the middle when the large sized data is sent. (Repeatable) In case of RS-232C connection, check the handshake setting and set the handshake setting of Plotter to the host PC. Repeatable error occurs at the specific part of specific data. • Upgrade the firmware to the latest version. • Upgrade the version since the application or driver may be defective. • Analyze the failing command using the data monitor or dump function. No repeatability. Error occurs very rarely. 1. Execute Memory Check (The possibility of RAM failure) ([#TEST] -> [ROM/RAM CHECK]-> [W/R LOOP]) 2. Check Cables. (the possibility of static electricity or noise) • Replace the cable, if not genuine, with a genuine type (recommended cable). • Replace the cable with a highly shielded one. • Replace with a shorter cable. • Ground the equipment. 3. Replace Main PCB if the error occurs in the RAM check.
Code: 10
Display: ERR 10 COMMAND
Description: Received command was not recognized (In USB connection, the escape command of MGL_IIc used.)
Remedy: 1. Change to RS-232C interface connection. 2. Generally, the escape instruction is located only at the beginning of data and thus rarely causes any problem. Ignore this error display if cutting result is acceptable.
Code: 11
Display: ERR 11 PARAMETER
Description: Analyzed parameter was found improper The application or the plotter driver is not compatible with the CG-SRII command specifications.
Remedy: 1. Upgrade the application or the plotter driver. (If the plotter driver is not genuine, install the genuine plotter driver of MIMAKI.) 2. Analyze the parameter in question using the dump function. 3. If the application has an output model selection function, select CG-SRII or any other Mimaki model (FX, EX, LX, ST, etc) and check.
Code: 11
Display: ERR 11 PARAMETER
Description: Phenomenon: Analyzed parameter was found improper (Error is very rarely displayed.)
Remedy: Data garbled due to noise on the cable (No repeatability) • Replace the cable, if not genuine, with a genuine type (recommended cable). • Replace the cable with a highly shielded one. • Replace with a shorter cable. • Ground the equipment. Repeatable error occurs at the specific part of specific data. • Upgrade the firmware to the latest version. • Upgrade the version since the application or driver may be defective. • Analyze the failing command using the data monitor or dump function. No repeatability. Error occurs very rarely. 1. Execute Memory Check (The possibility of RAM failure) ([#TEST] -> [ROM/RAM CHECK] -> [W/R LOOP]) 2. Check Cables. (the possibility of static electricity or noise) • Replace the cable, if not genuine, with a genuine type (recommended cable). • Replace the cable with a highly shielded one. • Replace with a shorter cable. • Ground the equipment. 3. Replace Main PCB if the error occurs in the RAM check.
Code: 12
Display: ERR 12 DEVICE
Description: Undefined device instruction <esc. instruction> was received The application or the plotter driver is not compatible with the MGL_IIc command specifications of CG-SRII.
Remedy: 1. Install a Mimaki plotter driver that is compatible with the application. 2. If the application has an output model selection function, select CG-SRII or any other Mimaki model (FX, EX, LX, ST, etc) and check. 3. Consult the application provider if a more recent version or a substitutable application (HP-GL compatible) is available. 4. Generally, the device instruction is located only at the beginning of data. Check the data consistency using the dump function. Upgrade the firmware if the data meets the command specifications but the error occurs. 5. Switch the output port to USB and check it since the device command may not be used in the setting.
Code: 13
Display: ERR 13 PM OVER
Description: Insufficient buffer on Polygon buffer command. Polygon data was received in excess of the polygon buffer capacity. (CG buffer size is fixed at 18KB and cannot be increased or decreased.)
Remedy: When the use of polygon command is settable to ON/OFF at the application side, set it in unused. The polygon command is required to be set in unused at the application side since it is not possible to set it at the CG side.