Description: Service Yellow Printhead Yellow printhead error. 106.01 Service Yellow Printhead The yellow printhead lost HSYNC. 106.02 Service Yellow Printhead The yellow printhead failed to complete servo. 106.03 Service Yellow Printhead The yellow printhead mirror motors failed to achieve lock. 106.04 Service Yellow Printhead The yellow printhead mirror motors lost PLL motor lock. 106.05 Service Yellow Printhead Failure reading NVRAM from printhead 106.08 Service Yellow Printhead The yellow laser showed bad in EMS testing. 106.11Service Yellow Printhead Failure writing data to printhead 106.12 Service Yellow Printhead Failure reading data from the printhead 106.13 Service Yellow Printhead Printhead declared error
Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the RIP board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2. 2 Turn the printer on, and verify the following values at JMIRR1: Are the values approximately correct? Replace the printhead. See “Printhead removal”. Replace the RIP board See “RIP board removal”.
Code: 107.xx
Description: Cyan Printhead Error Cyan printhead error 107.01 Service Cyan Printhead The cyan printhead lost HSYNC. 107.02 Service Cyan Printhead The cyan printhead failed to complete servo. 107.03 Service Cyan Printhead The cyan printhead mirror motors failed to achieve lock. 107.04 Service Cyan Printhead The cyan printhead mirror motors lost PLL motor lock. 107.05 Service Cyan Printhead Failure reading NVRAM from the cyan printhead 107.08 Service Cyan Printhead The cyan laser showed bad in EMS testing. 107.11Service Cyan Printhead Failure writing data to printhead 107.12 Service Cyan Printhead Failure reading data from the printhead. 107.13 Service Cyan Printhead Printhead declared error.
Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the RIP board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2. 2 Turn the printer on, and verify the following values at JMIRR1: Are the values approximately correct? Replace the printhead. See “Printhead removal”. Replace the RIP board See “RIP board removal”.
Code: 108.xx
Description: Service Magenta Printhead Magenta printhead error 108.01 Service Magenta Printhead The magenta printhead lost HSYNC. 108.02 Service Magenta Printhead The magenta printhead failed to complete servo. 108.03 Service Magenta Printhead The magenta printhead mirror motors failed to achieve lock. 108.04 Service Magenta Printhead The magenta printhead mirror motors lost PLL motor lock. 108.05 Service Magenta Printhead Failure reading NVRAM from the magenta printhead 108.08 Service Magenta Printhead The magenta laser showed bad in EMS testing. 108.11Service Magenta Printhead Failure writing data to printhead 108.12 Service Magenta Printhead Failure reading data from the printhead. 108.13 Service Magenta Printhead Printhead declared error.
Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the RIP board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2. 2 Turn the printer on, and verify the following values at JMIRR1: Are the values approximately correct? Replace the printhead. See “Printhead removal”. Replace the RIP board See “RIP board removal”.
Code: 109.xx
Description: Service Black Printhead Black printhead error 109.01 Service Black Printhead The black printhead lost HSYNC. 109.02 Service Black Printhead The black printhead failed to complete servo. 109.03 Service Black Printhead The black printhead mirror motors failed to achieve lock. 109.04 Service Black Printhead The black printhead mirror motors lost PLL motor lock. 109.05 Service Black Printhead Failure reading NVRAM from printhead. 109.08 Service Black Printhead The black laser showed bad in EMS testing. 109.11Service Black Printhead Failure writing data to printhead. 109.12 Service Black Printhead Failure reading data from the printhead. 109.13 Service Black Printhead Printhead declared error.
Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JMIRR1 for proper connection to the RIP board, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. See “Printhead removal”. Go to step 2. 2 Turn the printer on, and verify the following values at JMIRR1: Are the values approximately correct? Replace the printhead. See “Printhead removal”. Replace the RIP board See “RIP board removal”.
Code: 122.xx
Description: Service Fuser Error Fuser error 122.01 Service Fuser Error EWC error—Attempting to print with estimated power at or below minimum power. 122.02 Service Fuser Error Fuser over temperature. 122.03 Service Fuser Error Fuser open thermistor check failed. 122.04 Service Fuser Error EWC Error—Did not reach EWC start temperature in time. 122.05 Service Fuser Error EWC Error—Did not change temperature within expected time. 122.06 Service Fuser Error EWC Error—Did not reach EWC stop temperature in time. 122.10 Service Fuser Error Fuser failed to warm up. 122.11 Service Fuser Error Fuser under temperature error while in standby. 122.12 Service Fuser Error Fuser under temperature error while printing. 122.13 Service Fuser Error Fuser open thermistor check failed for second thermistor. 122.14 Service Fuser Error Fuser shorted thermistor check failed for hot roll thermistor. 122.15 Service Fuser Error Fuser started thermistor check failed for second thermistor. 122.16 Service Fuser Error EWC Error—Estimated power is at or above maximum power. 122.17 Service Fuser Error Total failure to close fuser nip.
Remedy: 1 Some low-voltage power supply FRUs have a voltage selector switch. If it does, the switch needs to be set to the correct voltage for your area. Has the LVPS been changed? Check the switch on the side of the LVPS to verify the correct voltage is set. Go to step 2. 2 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable at JFUSES1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Check the connector JLVPS1 for proper connection to the RIP board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Repair or replace the LVPS cable. See “Low-voltage power supply (LVPS) assembly removal”. Go to step 4. 4 Check the power cable on the left side of the fuser and the thermistor cables and connections on the right side of the fuser. Are the cables or connectors damaged? Repair the cables. If the cables cannot be repaired, replaced the fuser. See “Fuser assembly removal”. Go to step 5. 5 Disconnect the cable at JFUSES1 on the RIP board, and check the following voltages: Are the values approximately correct? Go to step 6. Replace the RIP board. See “RIP board removal”. 6 Replace the fuser. See “Fuser assembly removal”. Does the error clear? Problem resolved. Replace the RIP board. See “RIP board removal”.
Code: 141.xx
Description: Service Staging Motor Staging motor error. 141.01 Service Staging Motor Staging motor has exceeded the ramp up table. 141.02 Service Staging Motor Staging motor has exceeded number of encoders at min PWM. 141.03 Service Staging Motor Staging motor has exceeded number of encoders at max PWM. 141.04 Service Staging Motor Motor encoder count did not change between interrupts. 141.05 Service Staging Motor Staging motor has encountered a stall timeout.
Remedy: 1 Turn the printer off, and remove the rear shield. See “Rear shield removal”. Check the cable connections. Are all the cable connections secure? Replace the RIP board. See “RIP board removal”. Securely make all the connections. POR the printer.