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HP Officejet Enterprise Color MFP X585

Error Codes List page 30

  • Code: 99.09.67
  • Description: Disk is not bootable please download firmware. This is an error indicating that there is no firmware installed on the disk. This is usually the result of installing a new disk or performing a Clean Disk operation from the Preboot menu.
  • Remedy: 1. Press any button to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administration menu. NOTE: If there is a password assigned to the administrator, a prompt to enter the product displays. Enter the password to proceed. 4. Select the Download item, and then download the latest firmware. The user can now download a new firmware bundle to the product.
  • Code: 99.XX.YY
  • Description: A message of this form indicates a firmware installation error.
  • Remedy: Reload the firmware.
Error Code
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