PrintCopy.info service

HP OfficeJet Pro X451

Error Codes List page 7

  • Code: 6100002D
  • Description: Paper load tray 1 pick motor
  • Remedy: Turn the product off, then on. Verify that the pick tire moved. If it moved, the top of the page in the tray will move about an inch. Verify that the service/pick transmission is in the correct position. Check for a missing wavy spring in lower swing arm. NOTE: The Tray 1 pick tire/index sensor is not field replaceable.
  • Code: 6100002E
  • Description: Paper load pick tire index sensor
  • Remedy: Turn the product off, then on. Verify that the pick tire moved. If it moved, the top of the page in the tray will move about an inch. Verify that the service/pick transmission is in the correct position. Check for a missing wavy spring in lower swing arm. NOTE: The Tray 1 pick tire/index sensor is not field replaceable.
  • Code: 61000035
  • Description: Printbar clutch slippage
  • Remedy: Turn the product off, then on. Check for any objects obstructing printbar motion. Check that there is no debris on the printbar lift guide rods. Check the printbar lift shaft. Replace it if it is defective.
  • Code: 6100004E
  • Description: Pen startup spits already done
  • Remedy: Turn the product off, then on. Replace the printbar.
  • Code: 610000C4
  • Description: Service wipe pens away from cap motor
  • Remedy: Turn the product off, then on. A service stall happened while wiping the pen. Check that the service sled is free to move. Check that the printbar lift is operating correctly.
  • Code: 610000C7
  • Description: Service wipe pens toward cap motor
  • Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
Error Code
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