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HP OfficeJet Pro X451

Error Codes List page 8

  • Code: 610000C8
  • Description: Service move to transmission state
  • Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
  • Code: 610000C9
  • Description: Service carriage home invalid
  • Remedy: Turn the product off, then on. Verify that the encoder stalled against the garage wall. Check the carriage encoder for a faulty encoder strip or sensor. Use the Test Carriage function in the support test menu to confirm correct operation of the sensor carriage.
  • Code: 610000D2
  • Description: DPU service station unlimited move
  • Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
  • Code: 610000D3
  • Description: DPU printbar crash into service station
  • Remedy: Turn the product off, then on. Verify that the service sled transmission is in the correct position. Check for missing gears, retainers, and so forth. Ensure that the service sled transmission is in the correct position
  • Code: 610000D4
  • Description: DPU printbar under service station
  • Remedy: Turn the product off, then on. Check for any objectss obstructing printbar motion. Replace a stripped gear or clutch plate.
  • Code: 83C00024
  • Description: Invalid firmware upgrade
  • Remedy: Use the correct firmware. Use the correct firmware File. Usually caused by using firmware for a different product.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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