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HP OfficeJet Pro X451

Error Codes List page 6

  • Code: 61000012
  • Description: Lift restricted movement service error
  • Remedy: Turn the product off, then on. Ensure that the printbar lift is not obstructed. Ensure that the printbar lift guide assembly and guide rods are not obstructed. Verify that the service sled transmission is in the correct position. Check that the printbar is not racked. If it is, remove and reinstall the printbar. The printbar lift assembly may be defective. Replace the assembly. The sensor carriage encoder strip may be dirty or damaged.
  • Code: 61000013
  • Description: Carriage restricted movement service error
  • Remedy: Turn the product off, then on. Check that the sensor carriage flex cable (J31) is connected correctly and not damaged. Check that the sensor carriage motor is connected. Ensure that the transmission is in the correct position. Verify that there is no debris blocking carriage movement. NOTE: The carriage movement mechanisms are not field replaceable.
  • Code: 61000017
  • Description: Printbar transmission state error
  • Remedy: Turn the product off, then on. Ensure that the service sled transmission is in the correct position.
  • Code: 6100001E
  • Description: Paper motor thermal error
  • Remedy: Turn the product off, then on. Check that there is no debris in the paper path or print zone that could be causing drag on the motor. The paper motor is not field replaceable.
  • Code: 6100001F
  • Description: Duplex motor thermal error
  • Remedy: Turn the product off, then on. Check that there is no debris in the lower paper path (below the duplex module) that could be causing drag on the motor. Replace the duplex motor.
  • Code: 61000020
  • Description: Output motor thermal error
  • Remedy: Turn the product off, then on. Check that there is no debris in the upper paper path that could be causing drag on the motor. Check that all portions of the output drive rotate freely. Replace the output drive assembly.
Error Code
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