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HP DesignJet Z6100

Error Codes List page 16

  • Code: 97:01
  • Description: The Automatic Paper Advance Calibration failed.
  • Remedy: • There are a few types of media which will cause the calibration to fail if used: • Semi-translucent and transparent media (film) • Low quality 3rd party media will cause the printed dots to diffuse. • Use HP Media to perform the calibration. • Perform the manual advance calibration (Ink -> image quality maintenance -> Paper advance calibration -> Adjust Paper advance), moving from 0 to 100% represent to an advance of the media by 1.5mm per meter. • Check cable connections between the densitophotometer/line sensor and the Carriage PCA. • Replace the Line Sensor 
  • Code: 98:02
  • Description: (this error code will be logged in the system but will not actually appear on the Front Panel) Switching to lower performance due to Printhead quality.
  • Remedy: • Perform Printhead alignment.
Error Code
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