Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove the E-Box (see Open the E-Box) open it, and check that the hard diskfs power and data cables are correctly connected. 2. Replace the hard disk drive. See Hard disk drive. 3. If after replacing the hard disk in the front panel the SE continues to appear; replace the formatter PCA.
Code: 06.2:10
Description: Hard disk cannot be unlocked
Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove the E-Box (see Open the E-Box) open it, and check that the hard disk’s power and data cables are correctly connected. 2. Replace the hard disk drive.
Code: 06.3:10
Description: Hard disk is corrupted
Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Remove the E-Box (see Open the E-Box) open it, and check that the hard diskfs power and data cables are correctly connected. 2. Replace the hard disk drive.
Code: 06:03, 06:10
Description: Problems with NVM in hard disk
Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace the hard disk drive.
Code: 08:04
Description: Communication lost between front panel and formatter
Remedy: Call agent: 1. Restart the printer. 2. Update the firmware. Service engineer: 1. Check that the front panel is correctly connected. 2. Replace the front panel. See Front panel. 3. If after replacing the front panel the SE continues to appear; replace the formatter PCA.
Code: 08:08
Description: A front panel icon does not work (advisory)
Remedy: Service engineer: 1. Restart the printer. 2. Update the firmware.