Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check the fans to see which is not rotating by checking for airflow coming from the ebox; place a hand over the fan holes in the ebox underneath the printer to check for air coming from both fans. 2. Remove the E-Box (see Open the E-Box) open it, and check that the cable of the nonfunctional cooling fan is correctly connected. Reconnect the power cord and power on the E-Box. Check whether the fan is now rotating. 3. Replace the fan. See E-Box fan. 4. Check the Power connection from PSU to Formatter. 5. Replace the PSU.
Code: 03:10
Description: Problem with the power supply unit
Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Check the cabling coming from the power supply to the Engine PCA. 2. Replace the PSU.
Code: 05.1:10
Description: Problems with the formatter FAN
Remedy: Call agent: • Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: • Replace the formatter.
Code: 05.4:10
Description: BIOS data corrupted in formatter
Remedy: Call agent: • Replace the formatter.
Code: 05.5:10
Description: BIOS should be updated (advisory)
Remedy: Call agent: • Update the formatter BIOS.
Code: 05.7:10
Description: Synchronization problems between control panel and formatter
Remedy: Call agent: 1. Disconnect any device connected to the USB host in the front panel. 2. Use the power switch at the rear to turn off the printer, then disconnect the power cord. Reconnect the power cord, then turn on the printer. Service engineer: 1. Replace the front panel. See Front panel. 2. If after replacing the front panel, the SE continues to appear; replace the formatter PCA.