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HP DesignJet L25500

Error Codes List page 3

  • Code: 11:10
  • Description: Connection problem with the Trailing cable. Trailing Cable does not seem to be connected.
  • Remedy: • Check that the Trailing Cable is not damaged. • Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to the Sausalito PCI PCA. • Replace the Sausalito PCI PCA . • Replace the Ink Supply Tubes and Trailing Cable . • Replace the Carriage PCA .
  • Code: 14.01:00
  • Description: Temperature high on the Heat sink. Over temperature in the Heatsink. At least one of the thermal switches attached to the Triac Heaters of the Heaters Control assembly has reached 90c.
  • Remedy: • If the ambient environmental temperature is extremely warm and the Heaters Control Assembly cooling fan has failed, check the connection of the fan, and replace if required . • Replace the Heaters Control Assembly. • If the heater resistor value is too low, locate which of the heaters and replace: • Change the heaters in the Dryer Assembly. • Change the heaters in the Curing module 
  • Code: 14.02:00
  • Description: Current too high on the Dryer Assembly. Over current in Dryer assembly. The level of amps is over 18 amps, or the amount of current requested from the Dryer assembly is too high.
  • Remedy: • Check if there is an AC voltage surge from the customers electricity supply. • Replace the Dryer Assembly . • If the level of AC voltage is normal, replace the Heater Control Assembly 
  • Code: 14.03:00
  • Description: Current too high on the Curing Module. Overcurrent in Curing Module. The level of amps is over 18 amps, or the amount of current requested from the curing Module is too high.
  • Remedy: • Check if there is an AC voltage surge from the customers electrical supply. • Replace the heaters in the Curing Module, replace . • If the level of AC voltage is normal, replace the Heater Control Assembly .
  • Code: 14.04:00
  • Description: AC Voltage too high on the Dryer Assembly. AC Voltage too high. The voltage value detected that is going to the dryer heater is higher than expected. The correct voltage is calculated by the firmware using the current measured by the Heaters Control PCA and the resistor values stored in the NVM.
  • Remedy: • Check if the voltage of the customerLs site is too high. • Check the resistance values , if they are too low Ëpage 54, replace the Dryer Module . • Replace the Heaters Control Assembly  (60 inch.).
  • Code: 14.05:00
  • Description: AC Voltage too low on the Dryer Assembly. AC Voltage too low. The voltage is calculated by the firmware using the current value measured by the Heaters control PCA and the resistor values stored in the NVM.
  • Remedy: • Check if the voltage at the customer’s site is not too low. • Check the dryer resistor values, if they are too high, or there is an open circuit, replace the Dryer module. • Replace the Heater Control Assembly  (60 inch).
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