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HP Color LaserJet Enterprise M553

Error Codes List page 27

  • Code: 99.09.67
  • Display: 99.09.67 Disk is not bootable please download firmware
  • Description: This is an error indicating that there is no firmware installed on the disk. This is usually the result of installing a new disk or performing a Clean Disk operation from the Preboot menu.
  • Remedy: 1. Press any button to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administration menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the printer displays. Enter the password to proceed. 4. Select the Download item, and then download the latest firmware. The user can now download a new firmware bundle to the printer. If download fails to Hard drive, follow instructions listed in 99.09.64 error
  • Code: 99.39.64
  • Display: 99.39.64 eMMC Nonfunctional
  • Description: The eMMC is not functioning.
  • Remedy: Replace the eMMC. NOTE: Device is unusable until a new eMMC is installed.
  • Code: 99.39.67
  • Display: 99.39.67 eMMC Not Bootable
  • Description: Data on the eMMC cannot secured or encrypted. When the Hard drive is installed all data on the eMMC is automatically migrated to the Hard drive and erased from the eMMC. As long as the Hard drive is installed the eMMC is non-functional. The customer by passed data migration and put eMMC back in.
  • Remedy: 1. Download firmware to the eMMC. 2. If download fails to eMMC, Replace the eMMC. NOTE: Device is unusable until a new eMMC is installed.
  • Code: 99.XX.YYN
  • Display: 99.XX.YYN
  • Description: A message of this form indicates a firmware installation error.
  • Remedy: Reload the firmware.
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