Description: Power on jam at the Tray 3 feed sensor.
Remedy: Check the product for a jam.
Code: 13.B2.9Z
Display: 13.WX.YZ Jam below control panel
Description: Page at duplex switchback jam. Z = the source tray number
Remedy: Check the product for a jam
Code: 13.B9.CZ
Display: 13.WX.YZ Fuser wrap jam
Description: Fuser wrap jam This jam occurs when the paper disappears from the fuser output sensor before a designated amount of time after the paper reached the fuser output sensor (It is determined that the paper is being wrapped around the fuser roller). Z = fuser mode • 1 = Normal auto sense • 2 = Normal non-auto sense • 3 = Light 1 to 3 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy film • B = Transparency • C = Label • D = Envelope 1 to 3 • E = Rough • 0 = Photo 1 to 3‚
Remedy: Clear the jam
Code: 13.D3.DZ
Display: 13.D3.DZ
Description: Late to duplex re-feed jam Z = fuser mode
Remedy: Check the product for a jam.
Code: 13.WX.EE
Display: 13.WX.EE
Description: This jam occurs when a door is opened during printing.
• 13.AA.EE Tray 3, 4, or 5 door open • 13.AB.EE Tray 4, 5, or 6 door open • 13.BA.EE Front door open • 13.BB.EE Right door open
Remedy: Make sure that the doors are fully closed.