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HP Color LaserJet CP5520 Series

Error Codes List page 1

  • Code: 10.0X.Y0
  • Display: 10.0X.Y0 Supply memory error
  • Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
    Memory error • 10.00.00 Black print cartridge • 10.01.00 Cyan print cartridge • 10.02.00 Magenta print cartridge • 10.03.00 Yellow print cartridge
    E-label missing • 10.00.10 Black print cartridge • 10.01.10 Cyan print cartridge • 10.021.10 Magenta print cartridge • 10.03.10 Yellow print cartridge
  • Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
  • Code: 10.22.50
  • Display: 10.22.50
  • Description: The transfer kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.51
  • Display: 10.22.51
  • Description: The transfer kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.52
  • Display: 10.22.52
  • Description: The transfer kit life was reset above the reset threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.50
  • Display: 10.23.50
  • Description: The fuser kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.51
  • Display: 10.23.51
  • Description: The fuser kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.52
  • Display: 10.23.52
  • Description: The fuser kit life was reset above the reset threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.70
  • Display: 10.23.70 Printing past very low
  • Description: The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
  • Remedy: If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number.
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