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HP Color LaserJet CP5520 Series

Error Codes List page 1

  • Code: 10.0X.Y0
  • Display: 10.0X.Y0 Supply memory error
  • Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
    Memory error • 10.00.00 Black print cartridge • 10.01.00 Cyan print cartridge • 10.02.00 Magenta print cartridge • 10.03.00 Yellow print cartridge
    E-label missing • 10.00.10 Black print cartridge • 10.01.10 Cyan print cartridge • 10.021.10 Magenta print cartridge • 10.03.10 Yellow print cartridge
  • Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.
  • Code: 10.22.50
  • Display: 10.22.50
  • Description: The transfer kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.51
  • Display: 10.22.51
  • Description: The transfer kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.52
  • Display: 10.22.52
  • Description: The transfer kit life was reset above the reset threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.50
  • Display: 10.23.50
  • Description: The fuser kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.51
  • Display: 10.23.51
  • Description: The fuser kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.
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