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HP Color LaserJet CP5520 Series

Error Codes List page 2

  • Code: 10.23.52
  • Display: 10.23.52
  • Description: The fuser kit life was reset above the reset threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.70
  • Display: 10.23.70 Printing past very low
  • Description: The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
  • Remedy: If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the service manual for the fuser kit part number.
  • Code: 10.XX.34
  • Display: 10.XX.34 Used supply in use
  • Description: The indicated cartridge is used.
    • 10.00.34 Black print cartridge • 10.01.34 Cyan print cartridge • 10.02.34 Magenta print cartridge • 10.03.34 Yellow print cartridge
  • Remedy: NOTE: Removing a cartridge from one product and then installing it in a different product (for testing functionality) will cause this event code.
  • Code: 10.XX.40
  • Display: 10.XX.40 Genuine HP supplies installed
  • Description: More than one genuine HP print cartridge has been installed.
    • 10.00.40 Black print cartridge • 10.01.40 Cyan print cartridge • 10.02.40 Magenta print cartridge • 10.03.40 Yellow print cartridge
  • Remedy: No action necessary.
  • Code: 10.XX.41
  • Display: 10.XX.41 Unsupported supply in use
  • Description: The indicated print cartridge is for a different product.
    • 10.00.41 Black print cartridge • 10.01.41 Cyan print cartridge • 10.020.41 Magenta print cartridge • 10.03.41 Yellow print cartridge
  • Remedy: Remove the indicated print cartridge, and then install the correct cartridge for this product.
  • Code: 10.XX.70
  • Display: 10.XX.70 Printing past very low
  • Description: The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
    • 10.00.7010.00.70 Black print cartridge • 10.01.70 Cyan print cartridge • 10.02.70 Magenta print cartridge • 10.03.70 Yellow print cartridge
  • Remedy: If print quality is no longer acceptable, replace the indicated print cartridge. See the parts chapter in the service manual for the correct cartridge part number.
Error Code
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