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HP Color LaserJet CP5520 Series

Error Codes List page 14

  • Code: 57.00.03
  • Display: 57.00.0Y Error
  • Description: Fan error
    Formatter fan (FM3) failure
  • Remedy: 1. Turn the product off, and then on. Listen for fan noise at the lower back-center of the product. If no noise is heard, replace the formatter fan (FM3). 2. If this part has been removed or replace, check the connector (J142) on the intermediate connect board.
  • Code: 59.00.04
  • Display: 59.00.YY Error
  • Description: Printing error
    Fuser motor (M4) start up error or fuser motor (M4) rotational error
  • Remedy: 1. Use the fuser motor (M4) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. 2. If the product has been serviced, check the connector (J516) on the fuser motor and the connector (J81) on the DC controller PCA.
  • Code: 59.00.30
  • Display: 59.00.YY Error
  • Description: Printing error
    Fuser motor (M4) start up error or fuser motor (M4) rotational error
  • Remedy: 1. Use the fuser motor (M4) drive test in the component test to verify that the fuser motor is properly functioning. If it is not, replace the fuser motor assembly. 2. If the product has been serviced, check the connector (J516) on the fuser motor and the connector (J81) on the DC controller PCA.
  • Code: 59.00.90
  • Display: 59.00.YY Error
  • Description: Printing error
    ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
  • Remedy: 1. Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. 2. If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA.
  • Code: 59.00.A0
  • Display: 59.00.YY Error
  • Description: Printing error
    ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
  • Remedy: 1. Use the ITB motor (M1) drive test in the component test to verify that the ITB motor is properly functioning. If it is not, replace the ITB motor assembly. 2. If the product has been serviced, check the connector (J517) on the ITB motor and the connector (J81) on the DC controller PCA.
  • Code: 59.00.C0
  • Display: 59.00.YY Error
  • Description: Printing error
    Developer alienation motor (M6) error
  • Remedy: 1. Use the developer engagement and disengagement drive test in the component test to verify that the disengagement mechanism is properly functioning. If it is not, replace the ITB motor assembly. 2. Use the sensor test in the Manual sensor test to verify that the developer disengagement sensor (PS11) is properly functioning. If it is not, replace the main drive assembly. 3. If the product has been serviced, check the connector (J518) on the developer disengagement motor, the connector (J1005) on the driver PCA and the connector (J91) on the DC controller PCA.
Error Code
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