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Epson WorkForce WF-C5290a

Error Codes List page 16

  • Code: 100077
  • Description: FB BS+ excess load
    • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the SCN motor rotated in the opposite direction in reaction to it)
    • State in which load of the SCN motor exceeds expected load, and motor does not rotate at all
    • State in which load of the SCN Motor exceeds expected load
  • Causes: • FFC disconnection insertion failure in ADF/SCN
    • Main Board failure
    • SCN Encoder failure
    • SCN Scale is dirty or damaged.
    • SCN Motor failure
  • Remedy: 1 Visually check the FFCs of the ADF/SCN Unit. Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted obliquely or disconnected.
    Y: Go to step 2 • Correctly insert the two FFCs.
    N: • If FFC is damaged, replace the ADF/SCN Unit. (Replace the unit even if one of the two FFCs is damaged.)
    2 Replace the ADF/SCN Unit. Does the error occur after replacing the ADF/SCN Unit?
    Y: Go to step 3
    N: End
    3 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy?
    Y: Contact the EPSON Service Department.
    N: End
  • Code: 100078
  • Description: FB BS+ driving time
    The driving time of the SCN Motor exceeded the set time.
  • Causes: • FW failure
    • FFC disconnection in ADF/SCN
    • Main Board failure
  • Remedy: 1 Check for the firmware. Check whether or not the firmware is the latest version.
    Y: Go to step 2
    N: Update the firmware.
    2 Visually check the FFCs of the ADF/SCN Unit. Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted obliquely or disconnected.
    Y: Go to step 3
    N: • Correctly insert the two FFCs. • If FFC is damaged, replace the ADF/SCN Unit. (Replace the unit even if one of the two FFCs is damaged.)
    3 Replace the ADF/SCN Unit. Does the error occur after replacing the ADF/SCN Unit?
    Y: Go to step 4
    N: End
    4 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy?
    Y: Contact the EPSON Service Department.
    N: End
  • Code: 190000
  • Description: Calibration error
    Cannot perform proper image reading.
  • Causes: • CIS Module failure
    • Main board failure
    • FFC disconnection in ADF/SCN
  • Remedy: 1 Visually check the FFCs of the ADF/SCN Unit. Check the FFC (thick) in ADF/SCN that is connected to the main board to make sure that it is not inserted obliquely or disconnected.
    Y: Go to step 2
    N: • Properly connect the FFC of ADF/SCN. • Replace the ADF/SCN Unit if the FFC is damaged.
    2 Replace the ADF/SCN Unit. Does the error occur after replacing the ADF/SCN Unit?
    Y: Go to step 3
    N: End
    3 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy?
    Y: Contact the EPSON Service Department.
    N: End
  • Code: 34001
  • Description: Home position seek error
    Occurs if the home position seek failed.
  • Causes: • Paper jam or foreign object in CR operation area
    • CR Lock Lever failure
  • Remedy: 1 Check for paper jam and foreign object Check that there is no paper jam or foreign object in the CR operation area.
    Y: Go to step 2
    N: Remove the jammed paper and foreign object.
    2 Check the CR Lock Lever operation Turn on the power and check that the CR Lock Lever is operating.
    Y: Contact the EPSON Service Department.
    N: Replace the Inksystem Assy.
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