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Ricoh D097 Aficio Pro C720S AGL-C1
Error Codes List page 114
Error Code:
All codes
101
120
121
124
125
126
127
128
129
141
142
143
144
161
180
181
182
183
185
186
187
188
195
202
204
206
208
230
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285
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358
359
360
361
362
363
364
365
366
367
372
373
374
375
388
389
390
391
396-001
396-002
396-003
397-001
397-002
397-003
398-001
398-002
398-003
399-001
399-002
399-003
400
410
411
412
413
414
415
416
417
418
420
421
422
423
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425
426
427
432
433
434
435
436
437
438
439
440
441
442
443
446
447
450
452
453
456-001
456-002
456-003
456-004
456-005
456-006
457-001
457-002
457-003
457-004
457-005
457-006
458-001
458-002
458-003
458-004
458-005
458-006
459-001
459-002
459-003
459-004
459-005
459-006
460
465
469
470
471
472
473
474
475
476
477
479
480
485
486
489
490-001
490-002
490-003
490-004
490-005
490-006
490-007
490-008
490-009
490-010
490-011
490-012
490-013
492
493
494
495
496-011 ... 496-013
496-014 ... 496-016
496-017 ... 496-019
496-020 ... 496-022
496-023 ... 496-025
496-026 ... 496-028
496-029 ... 496-031
498
501
502
503
504
505
506
507
508
509
510
511
512
520
521
523
524
530-001
530-002
530-003
530-004
530-005
530-006
530-007
530-008
530-009
530-010
530-011
530-012
530-013
530-014 ... 530-017
530-018 ... 530-023
530-024
531-001 ... 531-004
531-005 ... 531-005
531-009 ... 531-011
531-012 ... 531-016
532-001
532-002
533-001, 533-002
534-001, 534-002
535-001, 535-002
541
542
543
544
545
547
551
552
553
555
557
558
559
561
562
563
565
569
584
585
586
590-001, 590-002
590-003 ... 590-005
590-006
590-007
590-008
590-009
590-010
590-011
590-012
590-013
590-014
590-015
590-016
590-017
590-018
590-019
590-020
601
610
611
620
621
623
625
626
632
633
634
635
641
650
651
660
661
662
663
670
671
672
674-001
674-002
675-001
675-002
675-003
675-004
675-005
675-006
675-007
675-008
675-009
675-010
676-001
676-002
676-003
676-004
677-001
677-002
677-003
677-004
681
683
686
701
702
703
704
705
720
721
723
724
725
726
728
730
731
732
733
734
735
736
737
738
740
741
742
743
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745
746
747
748
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753
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755
760
761
765
766
767
770
771
772
773
775
776
780
781
782
784
785
786
790
791
792-1
792-10
792-11
792-12
792-13
792-14
792-15
792-16
792-17
792-18
792-19
792-2
792-20
792-21
792-22
792-23
792-3
792-4
792-5
792-6
792-7
792-8
792-9
793-001
793-002
793-003
793-004
794-001
794-002
794-003
794-004
795-1
795-10
795-11
795-12
795-13
795-14
795-15
795-16
795-17
795-18
795-19
795-2
795-20
795-21
795-22
795-23
795-24
795-25
795-26
795-27
795-28
795-29
795-3
795-30
795-31
795-32
795-33
795-34
795-35
795-36
795-37
795-38
795-39
795-4
795-40
795-41
795-42
795-43
795-44
795-45
795-46
795-47
795-48
795-49
795-5
795-50
795-51
795-52
795-53
795-54
795-55
795-56
795-57
795-58
795-59
795-6
795-60
795-61
795-62
795-63
795-7
795-8
795-9
796-1
796-10
796-11
796-12
796-13
796-14
796-15
796-16
796-17
796-18
796-19
796-2
796-20
796-21
796-22
796-23
796-24
796-25
796-26
796-27
796-28
796-29
796-3
796-30
796-31
796-32
796-33
796-34
796-35
796-36
796-37
796-38
796-39
796-4
796-40
796-41
796-42
796-43
796-44
796-45
796-46
796-47
796-48
796-49
796-5
796-50
796-51
796-52
796-53
796-54
796-55
796-56
796-57
796-58
796-59
796-6
796-60
796-61
796-62
796-63
796-7
796-8
796-9
797-1
797-10
797-11
797-12
797-13
797-14
797-15
797-16
797-17
797-18
797-19
797-2
797-20
797-21
797-22
797-23
797-24
797-25
797-26
797-27
797-28
797-29
797-3
797-30
797-31
797-32
797-33
797-34
797-35
797-36
797-37
797-38
797-39
797-4
797-40
797-41
797-42
797-43
797-44
797-45
797-46
797-47
797-48
797-49
797-5
797-50
797-51
797-52
797-6
797-7
797-8
797-9
798-1
798-10
798-11
798-12
798-13
798-14
798-15
798-16
798-17
798-18
798-19
798-2
798-20
798-21
798-22
798-23
798-24
798-25
798-26
798-27
798-3
798-4
798-5
798-6
798-7
798-8
798-9
816
817
819
821
822
824
829
833
834
851
853
854
855, 856
857
858
859
860
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863
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865
866
867
868
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872
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910 ... 914
919
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998
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114
Code: 997
Description: Application function selection error • The application selected by the operation panel key does not start or ends abnormally.
Causes: • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed • Nesting of the fax group addresses is too complicated
Remedy: 1. Check the devices necessary for the application program. If necessary devices have not been installed, install them. 2. Check that application programs are correctly configured. 3. For a fax operation problem, simplify the nesting of the fax group addresses. 4. Take necessary countermeasures specific to the application program. If the logs can be displayed on the operation panel, see the logs.
Code: 998
Description: Application start error No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
Remedy: 1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)", change it to "0 (OFF)". 2. Check if the RAM-DIMM and ROM-DIMM are correctly connected. 3. Reinstall the controller system firmware. 4. Replace the controller.