PrintCopy.info service

Ricoh D097 Aficio Pro C720S AGL-C1

Error Codes List page 1

  • Code: 101
  • Description: Exposure Lamp Error (D016/D097 only) The standard white level was not detected properly when scanning the white plate.
  • Causes: • Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Scanner motor control unit (MCU board) defective • SBU board defective • Dirty standard white plate • Dirty scanner mirror or scanner mirror or lens block out of position
  • Remedy:
  • Code: 120
  • Description: Scanner Home Position Error 1 (D016/D097 only) The scanner home position sensor does not detect the OFF condition during initialization or copying
  • Causes: • Scanner home position sensor defective • Poor connection between HP sensor and MCU board • Scanner motor control unit (MCU board) defective • Scanner wire, timing belt, pulleys, or carriage out of position • Scanner motor defective • Poor connection or defective harness between MCU board and scanner motor
  • Remedy:
  • Code: 121
  • Description: Scanner Home Position Error 2 (D016/D097 only) Scanner home position sensor does not detect ON.
  • Causes: • Scanner home position sensor defective • Poor connection between MCU board and scanner home position sensor • Harness between MCU board and sensor defective • MCU board defective • Scanner wire, timing belt, pulleys, or carriage out of position • Scanner drive motor defective • Harness between MCU board and scanner motor disconnected
  • Remedy:
  • Code: 124
  • Description: Encoder Signal Error (D016/D097 only) The scanner motor encoder connector is not set correctly, or the encoder signal was not input.
  • Causes: • Scanner motor encoder connector disconnected • Scanner motor lead connector disconnected • Scanner motor defective • MCU board defective (scanner motor control unit) • Scanner wire, timing belt, pulleys, or carriage installation incorrect • Power supply connector disconnected (+38V ±24V) • Power supply unit (PSU-E board) defective
  • Remedy:
  • Code: 125
  • Description: Scanner Motor Error 1 (D016/D097 only) Scanner motor stopped before feedback from scanner HP sensor detected, or motor speed too slow when detected at scanner HP sensor.
  • Causes: • Scanner motor defective (high torque) • Overload on scanner drive mechanism • MCU board defective (scanner motor unit control)
  • Remedy:
  • Code: 126
  • Description: Scanner Motor Error 2 (D016/D097 only) The scanner motor does not stop within 15 mm after the scanner home position sensor turns on when the scanner returns.
  • Causes: • Scanner motor defective (low torque) • Overload on scanner drive mechanism • MCU board defective (scanner motor control unit)
  • Remedy:
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us