Remedy: 1 Turn the printer off, and remove the rear cover. Check the connector JMIRR1 for proper connection to the system card, the printhead cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the printhead. Go to step 2. 2 Replace the printhead. Does the error clear? Problem solved. Replace the system card.
Code: 111.01 ... 111.05
Display: 111.01–111.05 Printhead Error
Description: An error has occurred in the cyan channel of the printhead.
Remedy: 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card.
Code: 112.01 ... 112.05
Display: 112.01–112.05 Printhead Error
Description: An error has occurred in the magenta channel of the printhead.
Remedy: 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card.
Code: 113.01 ... 113.05
Display: 113.01–113.05 Printhead Error
Description: An error has occurred in the yellow channel of the printhead.
Remedy: 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card.
Code: 114.01 ... 114.05
Display: 114.01–114.05 Printhead Error
Description: An error has occurred in the black channel of the printhead.
Remedy: 1 Is the front access door completely closed? Go to step 2. Properly close the door. 2 Turn the printer off, and remove the rear cover. Check the connector JINT1 (5 V interlock switch cable) for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the front access door 5 V interlock switch. Go to step 3. 3 Turn the printer power on, and check for 5 V dc between JINT1 pin (red wire) and ground. Is voltage present? Replace the front access door 5 V interlock switch. Go to step 4. 4 Replace the printhead. Does the error clear? Problem solved. Replace the system card.
Code: 120.01 ... 120.02
Display: 120.01–120.02 Fuser Error
Description: An error has occurred in the fuser.
Remedy: 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card.