Remedy: Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper the country voltage. 2 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS. Go to step 4. 4 Replace the fuser. Does the error clear? Problem solved. Replace the system card.
Code: 120.04 ... 120.07
Display: 120.04–120.07 Fuser Error
Description: An error has occurred in the fuser.
Remedy: 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for the proper country voltage. 2 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 3. 3 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Go to step 4. Replace the appropriate cable. 4 Check for the following continuity between DC autoconnect and JFUSER1. Is continuity present? Go to step 5. Replace the DC fuser cable. 5 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 6. Replace the AC fuser cable. 6 Reinstall the fuser. Does the error clear? Problem solved. Go to step 7. 7 Replace the fuser. Does the error clear? Problem solved. Replace the system card.
Code: 120.08 ... 120.10
Display: 120.08–120.10, 120.13–120.15 Fuser Error
Description: An error has occurred in the fuser.
Remedy: Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card.
Code: 120.13 ... 120.15
Display: 120.08–120.10, 120.13–120.15 Fuser Error
Description: An error has occurred in the fuser.
Remedy: Remove and reseat the fuser. 1 Check the input voltage switch on the back of the low voltage power supply (LVPS). Is the voltage level (115/230) properly set? Go to step 2. Set the switch for proper country voltage. 2 Remove the fuser, and check the camshaft follower on the right side. If the camshaft follower (A) is above the crescent-shaped groove, it needs to be pressed down into the proper location. Is the camshaft follower on the right side properly placed in the groove? Go to step 3. Press the camshaft follower into the groove. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Check the connector JLVPS1 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the LVPS cable. Go to step 5. 5 Remove the fuser. Check the AC and DC autoconnects on both the fuser and the printer for damage. Are the connectors damaged? Replace the appropriate cable. Go to step 6. 6 Check for the following continuity between the DC autoconnect and FUSER1. Is continuity present? Go to step 7. Replace the DC fuser cable. 7 Check for continuity between the following pins of the AC autoconnect and the pins of the connector that connects to the LVPS. Is continuity present? Go to step 8. Replace the AC fuser cable. 8 Replace the fuser. Does the error clear? Problem solved. Replace the system card.
Code: 140.03 ... 140.08
Display: 140.03–140.08 Autocomp Motor Error
Description: Tray 1 motor has failed.
Remedy: Remove and reseat the fuser. POR the printer. Check the camshaft follower on the left side. 1 Turn the printer off, and remove the rear cover. Check the connector JTRAY2 for proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the paper pick mechanism. Go to step 2. 2 Measure the resistance across fuse F2 on the system card. Is the fuse blown? Replace the system card. Go to step 3. 3 Replace the paper pick mechanism. Does the error clear? Problem solved. Replace the system card.
Code: 142.09 ... 142.18
Display: 142.09–142.18, 142.20–142.25, 142.27 Motor Error
Description: Fuser motor has failed.
Remedy: 1 Is the top access door completely closed? Go to step 2. Close the top access door. 2 Turn the printer off, and remove the fuser. Is the right bellcrank (A) out of its slot? Lift the top access door to its widest position, and put the right bellcrank (A) into its slot. Go to step 3. 3 Turn the printer off, and remove the rear cover. Check the connector JFUSER1 for the proper connection to the system card, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged? Replace the fuser cable. Go to step 4. 4 Turn the printer power on, and check for 24 V dc between JCVR1 pin 1 (red wire) and ground. Note: The ground lead of the voltmeter can be placed on the metal frame to obtain ground. Is voltage present? Replace the top access door 24 V interlock switch. Go to step 5. 5 Replace the fuser. Does the error clear? Problem solved. Replace the system card.