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Samsung ProXpress M4560FX

Error Codes List page 1

  • Code: 11-2T01, 1-2T11, 11-2T21
  • Description: Tray paper mismatch
    Tray 1 paper mismatch
    Tray 2 paper mismatch
    Tray 3 paper mismatch
    Tray 4 paper mismatch
    MP tray paper mismatch
  • Causes: Paper in tray is not matched to the machine paper setting.
  • Remedy: 1) Check and change the paper setting of the corresponding tray properly.
  • Code: 11-2T31, 11-2T41, 11-2T61
  • Description: Tray paper mismatch
    Tray 1 paper mismatch
    Tray 2 paper mismatch
    Tray 3 paper mismatch
    Tray 4 paper mismatch
    MP tray paper mismatch
  • Causes: Paper in tray is not matched to the machine paper setting.
  • Remedy: 1) Check and change the paper setting of the corresponding tray properly.
  • Code: 61-1111
  • Description: Booting Failure: #61-1111. Turn off then on. Call for service if the problem persists
  • Causes: Hibernation image creation is failed.
  • Remedy: 1) Turn the machine on with a normal booting.
    2) Enter the SVC mode. Select “Hibernation On” again.
  • Code: 61-1500
  • Description: Unverified application(s) installed. Please contact administrator
  • Causes: When unverified 3rd party solution is installed, user or administrator is not easily noticed for the unverified solution, which might cause market issue sooner or later.
  • Remedy: 1) Access SyncThru Web Service. You can check up Samsung Verified information in SyncThru Web Service Maintenance Application Management Application.
    2) If necessary, only administrator can delete the unverified application(s) or make them disabled.
  • Code: 61-1H01, 61-1H04
  • Description: Firmware Update Failure: #61-1H0x. Firmware update has failed due to invalid FW file. Please try again after power off and on. If this problem persists, contact service engineer.
  • Causes: Firmware update has completed with error.
  • Remedy: 1) Turn off and on.
    2) Download valid file again. If you use USB memory stick, It must be removed via a USB safe removal.
    3) Try firmware update again.
    4) Replace main board if problem persists.
  • Code: 61-1H50
  • Description: 3rd party application update has failed due to insufficient storage space in hard disk. Please remove unused 3rd party applications
  • Causes: PAR update has completed with error. (PAR updating has failed due to insufficient storage space in hard disk.)
  • Remedy: 1) Remove another 3rd party applications.
    2) Try PAR update again.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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