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Ricoh M282 SP5310DN

Error Codes List page 21

  • Code: SC995-04
  • Description: CPM setting error 4
    Comparison of machine serial number (11 digits) and machine identification code.
  • Causes: Machine serial number (11 digits) or machine identification code does not match.
  • Remedy: Return the parts to the original configuration, and then replace them according to the manual.
  • Code: SC997-00
  • Description: Application function selection error
    • No response to the predetermined command from SCS to the same application program 4 times consecutively.
    Cases when SC997-00 occur; 1. SCS sends command to the copy application. 2. There has been no response from the copy application for 30 sec. (Error count value: 1) 3. Step1-2 is repeatedly performed 3 times. (Error count value: 4) 4. SC997-00 occur.
    Cases when SC997-00 does not occur; 1. SCS sends command to the copy application. 2. There has been no response from the copy application for 30 sec. (Error count value: 1) Step1-2 is repeatedly performed 2 times. (Error count value: 4) 3. SCS sends command to the copy application. There has been response from the copy application. (Error count value: 1) • The application ended by an unusual process.
  • Causes: Software bug (mainly the application)
  • Remedy: • Check the optional RAM/DIMM/boards required by the application program.
    • Check if the combination of downloaded programs are correct.
  • Code: SC998-00
  • Description: Application start error
    • No application was registered to system within a specified time after the main power was turned ON. (No application starts/All applications have been terminated abnormally)
    • Application started but cannot be drawn now for some reason.
  • Causes: • Software bug (mainly the application)
    • The optional RAM/DIMM/boards, required by the application program, are not installed correctly.
  • Remedy: • Check the optional RAM/DIMM/boards required by the application program.
    • Check if the combination of downloaded programs are correct.
    • Replace the controller board.
Error Code
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