Display: Replace the following ink cartridge(s) before cleaning the print head.
Description: Head cleaning (Ink low error)
Causes: Head cleaning was attempted in the Ink low status.
Remedy: 1. Check if the ink remains in the Ink Cartridge. 1. Replace the Ink Cartridge with a new one. 2. Check if the Ink Cartridge can be used by installing it to other printer. 2. Replace the Ink Cartridge with a new one.
Code: 12
Display: Cannot recognize the device.
Description: DSC Direct error
Causes: A device not supported is connected to the port for the connection of external memory devices. The DSC demands the current larger than mechanical limit.
Remedy: 1. Check if the USB Cable is damaged. 1. Replace the USB Cable with a new one. 2. Confirm whether the digital camera is compatible with the printer. 2. Replace the digital camera with a compatible one.
Code: 13
Display: Cannot recognize the memory card or disk. Do you want to format?
Description: Memory card error
Causes: That memory card is not available with this unit. Or no image can be found in that card when memory card print is started.
Remedy: 1. Check if the Memory Card is compatible with the printer. 1. Replace the Memory Card with a compatible one. 2. Check if the Memory Card is damaged. 2. Replace the Memory Card with a new one. 3. Check if a memory card that the adaptor is needed is inserted into the slot without using the adaptor. 3. Turn off the printer, then remove the card using tweezers or a similar tool. 1. Check if the Memory Card slot pins on the Main Board is bent or broken. 1. Replace the Main Board Unit with a new one.
Code: 14
Display: There is no index sheet or it is not positioned correctly. Correct and try again.
Description: Index sheet error 1 (No index sheet)
Causes: The direction of order sheet is opposite. No index sheet is recognized correctly.
Remedy: 1. Check if the Document Cover is open. 1. Close the Document Cover. 1. Check if the Index Sheet is set in the wrong way. 1. Set the Index Sheet correctly. 2. Check if the Index Sheet’s standard position is clean. 2. Reprint the Index Sheet. 1. Check if the Document Glass is clean. 1. Clean the Document Glass.
Code: 15
Display: Photos are not selected or the ovals are marked incorrectly. Please correct and try again.
Description: Index sheet error 2 (Incorrect marking)
Causes: When there is a mismatch in the content of the order sheet (When it is not marked though the selection is necessary.)
Remedy: 1. Check if the mark of the Index Sheet has been properly marked out. 1. Mark it out properly.