Description: A specific print cartridge has an e-label error. "X" indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.
Remedy: Remove and reinstall the print cartridge. Turn off and then turn on the product. If the problem is not solved, replace the cartridge
Code: 10.100X
Display: 10.100X Supply Memory Error
Description: A specific print cartridge has a faulty or missing e-label. "X" indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.
Remedy: Check the e-label. If it is broken or damaged, replace the cartridge. Verify that the cartridge is installed in the correct location. Reinstall the print cartridge. Turn off and then turn on the product. If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem. If a different 10.100X message appears, replace the cartridge. If the error persists, verify that the connectors in DC controller connectors J108 and J124 are firmly seated. If the problem is not solved, replace the printcartridge drawer. If the error persists, replace the DC controller.