Causes: The printhead is not installed. The printhead data cable is not connected. The printhead is bad.
Remedy: Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead. 1. Turn Off (O) the printer. 2. Disconnect and reconnect the data cable to the printhead. 3. Ensure that the cable connector is fully inserted into the printhead connector. 4. Turn on (I) the printer. 5. If the problem persists, replace the printhead.
Code: 08
Display: OUT OF MEMORY CREATING BITMAP
Description:
Causes: Creating Bitmap The bitmap size (label length/width) does not fit in available memory.
Remedy: You may do any of the following: • Press PAUSE. Send a -HM ZPL command to the printer to display the amount of free memory. Then redesign the graphic/format to fit available memory, or remove items from memory to create more space. • Press PAUSE to skip the formatting step in process and proceed to the next step. With the printer paused, press CANCEL. The printer skips the current label formatting process and goes to the next label. • Turn the printer Off (O) and then On (I) to clear the printer’s memory.
Code: 09
Display: OUT OF MEMORY STORING BITMAP
Description:
Causes: Storing Bitmap Not enough memory is available to store the bitmap created.
Remedy: You may do any of the following: • Press PAUSE. Send a -HM ZPL command to the printer to display the amount of free memory. Then redesign the graphic/format to fit available memory, or remove items from memory to create more space. • Press PAUSE to skip the formatting step in process and proceed to the next step. With the printer paused, press CANCEL. The printer skips the current label formatting process and goes to the next label. • Turn the printer Off (O) and then On (I) to clear the printer’s memory.
Code: 10
Display: OUT OF MEMORY BUILDING FORMAT
Description:
Causes: Building Format Label is too complex.
Remedy: You may do any of the following: • Press PAUSE. Send a -HM ZPL command to the printer to display the amount of free memory. Then redesign the graphic/format to fit available memory, or remove items from memory to create more space. • Press PAUSE to skip the formatting step in process and proceed to the next step. With the printer paused, press CANCEL. The printer skips the current label formatting process and goes to the next label. • Turn the printer Off (O) and then On (I) to clear the printer’s memory.
Code: 11
Display: OUT OF MEMORY STORING FORMAT
Description:
Causes: Storing Format Format is too large to fit in available memory.
Remedy: You may do any of the following: • Press PAUSE. Send a -HM ZPL command to the printer to display the amount of free memory. Then redesign the graphic/format to fit available memory, or remove items from memory to create more space. • Press PAUSE to skip the formatting step in process and proceed to the next step. With the printer paused, press CANCEL. The printer skips the current label formatting process and goes to the next label. • Turn the printer Off (O) and then On (I) to clear the printer’s memory.
Code: 12
Display: OUT OF MEMORY STORING GRAPHIC
Description:
Causes: Storing Graphic The graphic image is too large to fit in available memory.
Remedy: You may do any of the following: • Press PAUSE. Send a -HM ZPL command to the printer to display the amount of free memory. Then redesign the graphic/format to fit available memory, or remove items from memory to create more space. • Press PAUSE to skip the formatting step in process and proceed to the next step. With the printer paused, press CANCEL. The printer skips the current label formatting process and goes to the next label. • Turn the printer Off (O) and then On (I) to clear the printer’s memory.