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Xerox WorkCentre 5632

Error Codes List page 40

  • Code: 14-322
  • Description: Platen Active Hot Line in Wrong State RAP 14-322 The platen active hot line is in the wrong state before a scan calibration or scan.
  • Remedy: Switch off the machine, then switch on the machine, GP 14. The fault code is still present. Y↓N→Perform SCP 6 Final Actions. Check the leads and the connections that follow: • (32-55 ppm) Check between PJ 452 pin 5 and pin 6 on the scanner PWB and PJ451 pin 13 and pin 14 on the CCD PWB. Refer to Wiring Diagram 31. • (65-87 ppm) Check between PJ 125 pin 5 and pin 6 on the scanner PWB and PJ226 pin 5 and pin 6 on the Image processing PWB. Refer to Wiring Diagram 9.
  • Code: 14-340
  • Description: Scanner AGC Failure RAP 14-340 The scanner AGC (automatic gain control) failure has been detected during calibration or before the start of scan.
  • Remedy: Switch off the machine, then switch on the machine, GP 14. The fault code is still present. Y↓N→Perform SCP 6 Final Actions. Check that the lamp illuminates correctly. Install new components as required. • Exposure lamp, (32- 55 ppm) PL 14.25 Item 9. • Exposure lamp, (65 - 87 ppm) PL 14.15 Item 2.
  • Code: 14-703A ... 14-706A, 712A, 714A, 716A, 718A
  • Description: Failure To Calibrate RAP (32-55 ppm)
  • Remedy: Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Go to Flag 1 and Flag 2. Check for the following voltages at P/J135 on the power distribution PWB: • +24V between pins 1 and 3, Flag 1. • +24V between pins 2 and 4, Flag 1. • +12V between pins 6 and 8, Flag 2. • +3.3V between pins 5 and 7, Flag 2. The voltages are good. Y↓N→Refer to the following: • Go to 01B 0V Distribution RAP, refer to the 24V return and 12V return. • 01G +24V Distribution RAP. • 01F +12V Distribution RAP. Perform dC640 Video Path Diagnostics, Scanner Video Test. The machine passes the diagnostic check. Y↓N→Check that all scanner harness connectors are correctly seated and that all wiring is in a good condition. If necessary install new parts. Install any new parts indicated by the diagnostic checks. Remove the CVT glass and document glass. Check that all optics mirrors are securely attached and correctly aligned. Check that the light path to the CCD array is clear of obstructions. The optical path is good. Y↓N→Correct the mirror alignment, clear the light path or install a new scanner, PL 14.20 Item 1. Check the CCD assembly for loose electrical connections or misalignment of the assembly. The CCD assembly is good. Y↓N→Correct the problem or install a new scanner, PL 14.20 Item 1. Check the scanner PWB for loose connections or damage. The scanner PWB is good. Y↓N→Install a new scanner PWB, PL 14.25 Item 4. Check the wiring between P/J135 and P/J455, also between P/J135 and P/J450, refer to GP 7. The wiring is good. Y↓N→Repair the wiring. Check the tension of the scanner drive belt, . A loose drive belt can cause the belt to slip. The scanner drive belt is good. Y↓N→ Scan Motor. Re-position the scan motor so that the belt does not slip. Inspect the calibration strips on the front underside of the CVT glass and document glass. The calibration strips are undamaged. Y↓N→Install a new CVT glass, PL 14.20 Item 4 and / or a new document glass, PL 14.20 Item 5. Clean the calibration strips, using a cleaning cloth dampened with water. Re-assemble the parts. Turn on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Install new parts in the following order: • Exposure lamp, PL 14.25 Item 9. • Image processing module / CCD PWB harness, PL 3.20 Item 9. • Scanner PWB, PL 14.25 Item 4. • Image processing PWB, PL 3.20 Item 3. • Scanner, PL 14.20 Item 1.
  • Code: 14-703B ... 14-706B, 712B, 714B
  • Description: Failure To Calibrate RAP (65-87 ppm)
  • Remedy: shows the component location. Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Perform the following: • Remove the DADH. • Remove the scanner top cover. • Reinstall the DADH. Go to Flag 1 and check the voltages at P/J135 on the power distribution PWB. As necessary, refer to: • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Check the wiring between P/J135 on the power distribution PWB in the image processing module and P/J455 and P/J450 on the scanner PWB. Repair as necessary or install a new power distribution PWB/scanner PWB harness, PL 14.16 Item 7. Perform dC640 Video Path Diagnostics. The machine passes the diagnostic check. Y↓N→Check that all scanner harness connectors are correctly seated and that all wiring is in a good condition. Install new parts as necessary. Inspect the calibration strips on the front underside of the CVT glass and document glass. The calibration strips are undamaged. Y↓N→Install a new CVT glass, PL 14.10 Item 4 and/or a new document glass, PL 14.10 Item 5. Clean the white CVT strips, under the front edges of the document glass and the CVT glass, using a cleaning cloth dampened with film remover, PL 26.10 Item 4. Re-assemble the parts. If the fault persists, install new components as necessary: • Scan carriage assembly, PL 14.15 Item 1. • Scan carriage ribbon cable, PL 14.15 Item 4. • Scanner PWB, PL 14.16 Item 8. • Scanner, PL 14.10 Item 1. Exposure Lamp Check CAUTION When measuring voltages at P/J452 on the scanner PWB, take special care not to short any two pins together. Remove the document glass, go to Flag 2 and check the +24V at P/J452 on the scanner PWB. Measure between pins 2 and 4. If +24V cannot be measured, check that there is no short circuit between P/J452, pins 2 and 4. As necessary install new components: • Scanner PWB, PL 14.16 Item 8. • Exposure lamp ribbon harness, PL 14.15 Item 5. • Exposure lamp inverter, PL 14.15 Item 3. Measure the lamp enable signal between P/J452, pin 3 on the scanner PWB and the chassis, and enter the dC330 output code 14-005. Pin 3 is the centre contact on the body of the PJ. The signal should change from +24V to 0V. If the signal does not change, install a new scanner PWB, PL 14.16 Item 8. WARNING Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire. Check the fuse, PL 14.15 Item 6 in the exposure lamp inverter. If necessary, install new components: • Fuse, PL 14.15 Item 6. • Exposure lamp, PL 14.15 Item 2. • Exposure lamp inverter, PL 14.15 Item 3. • Scan carriage assembly, PL 14.15 Item 1.
  • Code: 14-710
  • Description: NVM Value Out Of Range RAP 14-710 The scanner PWB has received an NVM value from the image processing PWB that is out of range, high or low.
  • Remedy: Switch off the machine, then switch on the machine, GP 14. The fault is still present. Y↓N→Perform SCP 6 Final Actions. Perform dC132 NVM Initialization, copier NVM initialization.
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