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Xerox WorkCentre 5022

Error Codes List page 24

  • Code: 127-396
  • Description: E-mail Generate Fail Unable to generate the e-mail data for some reasons. Example: Failed to secure resources, error during input of header field, error during Base 64 conversion, etc.
  • Remedy: 1. Press [Stop] on the UI Panel. 2. Check and change the settings of the various items that are required for the operation. NOTE: When performing the operation again, the same Fault will occur if the user had proceeded without changing the settings. 3. Upgrade the Controller Firmware. ADJ 18.2.3
  • Code: 133-226
  • Description: Fax Country or Clock Not Set When activating Fax at power ON, the country code setting is 'Unknown' or the clock is not set.
  • Remedy: Set the country code to any option other than 'Unknown' and set the clock. Enter the Key Ope Tools Mode. • Country Code: Fax Setting > Region > Select Country > Apply Settings (Yes) > Auto- Reboot • Time: System Settings > Clock > >Date & Time > Select Time Zone > Date Settings > Time Settings > Save
  • Code: 134-210
  • Description: Fax Data Parameter Error Any one of Parameter Type Error, Parameter Data Error, or Parameter Length Error received from the Fax Board.
  • Remedy: 1. Turn the power OFF and ON. 2. Perform NVM Initialize in the CE Mode. For details on the NVM Initialize, refer to '6.5.2.4 NVM Initialize'. 3. If the problem persists, replace the Fax PWB (PL 18.5).
  • Code: 134-211
  • Description: Fax Board Failure Fax Board malfunction (Memory Error, Hardware Error) received from the Fax Board.
  • Remedy: 1. Turn the power OFF and ON. 2. Print out the Error Report and then replace the Fax PWB (PL 18.5). 3. Re-send the Fax or request for the customer to receive one.
Error Code
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